Summary
Overview
Work History
Education
Skills
Timeline
Generic

STELLA SENATI FLORES

Philadelphia,NY

Summary

To obtain a job in an establishment that will allow me to put forth my skills as a quick learner, team player, and multitasker. Have been a sales associate with 3 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience

Work History

Fast Food Crew Trainer/ Manager In Training

Rasing Canes Chicken Fingers
06.2023 - Current
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
  • Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
  • Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
  • Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
  • Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
  • Reduced waste and costs by efficiently managing inventory levels and monitoring food expiration dates.
  • Recognized for outstanding customer service skills, consistently receiving positive feedback from customers and management alike.

Retail Sales Associate

Inspiration Company Co.
10.2022 - 05.2023
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Helped customers by answering questions and locating merchandise.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Prepared merchandise for purchase or rental.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Calculated pricing, applied discounts and collected payments to process transactions.

CASHIER/RETAILER

MANO D SOL
03.2022 - 06.2022
  • Resolved customer concerns and answered questions to promote positive guest experiences.
  • Greeted customers to determine wants or needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

CASHIER

DAIRY QUEEN
08.2021 - 02.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Set up, restocked and cleaned dining areas.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Received food orders from individuals and explained offerings.

Education

High School Diploma -

MAST Academy
06.2024

Skills

  • Quick learner
  • Multi tasker
  • Positive attitude/Team player
  • Bilingual (Spanish-Fluent)
  • Work well under pressure
  • Flexible Schedule
  • POS System Operation
  • Upselling Techniques
  • Cash Handling
  • Teamwork and Collaboration

Timeline

Fast Food Crew Trainer/ Manager In Training

Rasing Canes Chicken Fingers
06.2023 - Current

Retail Sales Associate

Inspiration Company Co.
10.2022 - 05.2023

CASHIER/RETAILER

MANO D SOL
03.2022 - 06.2022

CASHIER

DAIRY QUEEN
08.2021 - 02.2022

High School Diploma -

MAST Academy

Similar Profiles

CREATE PROFILE
STELLA SENATI FLORES