Stella Griselda Lutaj
Jacksonville,FL
Summary
Dynamic sales specialist with a proven track record at Dillard's, excelling in relationship building and customer service. Adept at upselling and cross-selling, I consistently enhance customer satisfaction and drive sales growth. My collaborative approach and strong cash handling skills contribute to team success and operational efficiency.
Overview
2023
2023
years of professional experience
Work History
Sale Specialist
Dillard's
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained knowledge of current promotions to effectively communicate with customers.
- Collaborated with team members to meet daily sales targets and improve store performance.
Manager
Mediterranean Restaurant Equipment
2012 - 10.2022
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new staff in food safety protocols and customer service standards.
- Coordinated team schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Collaborated with management on menu updates based on customer feedback and sales trends.
Accounting Associate
Tudert
06.2006 - 10.2011
- Assisted in preparing monthly financial statements and reports for management review.
- Processed accounts payable and receivable transactions accurately and efficiently.
- Reconciled bank statements to ensure accuracy of financial records.
- Collaborated with team members to streamline invoicing processes, enhancing workflow efficiency.
Elementary Middle School Teacher
Avni Rustemi Public School
09.1999 - 06.2001
- Developed engaging lesson plans aligned with curriculum standards and student needs.
- Facilitated classroom discussions to enhance critical thinking and communication skills.
- Organized extracurricular activities promoting reading and writing outside the classroom environment.
Education
Bachelor of Science -
Luigi Einaudi Accounting
ItalyAsim Vokshi
Tiranë Albania Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales expertise
- Sales presentations
- Relationship selling
- Cash handling
Timeline
Accounting Associate
Tudert
06.2006 - 10.2011
Elementary Middle School Teacher
Avni Rustemi Public School
09.1999 - 06.2001
Sale Specialist
Dillard's
Manager
Mediterranean Restaurant Equipment
2012 - 10.2022
Bachelor of Science -
Luigi Einaudi Accounting
Asim Vokshi