STELLAMARIS MILLÁN GONZÁLEZ
Kissimmee,USA
Summary
Results-driven Administrative and Operations Professional with over 18 years of progressive leadership experience in finance, contract administration, logistics, procurement, executive support, and process improvement within one of Latin America's largest energy companies. Bachelor's Degree in Public Accounting with a Specialization in Business Management and a Florida Life & Health Insurance License. Proven ability to lead multidisciplinary teams, optimize business processes, improve invoicing and payment workflows, coordinate logistics operations, and support executive leadership in fast-paced environments. Experienced in SAP ERP, Microsoft Excel, contract administration, procurement, inventory control, and customer service. Recognized for strong organizational skills, integrity, leadership, attention to detail, and a commitment to operational excellence. Adept at managing multiple priorities, building productive relationships, and delivering high-quality administrative support. Native Spanish speaker with Basic English.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Licensed Life & Health Insurance Agent
Florida
01.2025 - Current
- Advise clients on Life and Health Insurance solutions tailored to their needs.
- Educate clients on insurance products and financial protection strategies.
- Maintain accurate CRM records and provide exceptional customer service.
- Build long-term client relationships through trust and personalized support.
Cashier
Toyota of Orlando
01.2024 - 01.2025
- Processed customer payments accurately and efficiently.
- Balanced daily cash transactions and maintained financial accuracy.
- Delivered exceptional customer service while supporting dealership operations.
Customer Service Associate
The Home Depot
02.2023 - 08.2023
- Assisted customers with product selection and issue resolution.
- Supported daily retail operations while maintaining high customer satisfaction.
- Worked collaboratively with team members in a fast-paced environment.
Superintendent of Logistics Services – Special Events
PDVSA (Petróleos de Venezuela S.A.)
10.2008 - 02.2019
- Directed logistics and administrative operations supporting large-scale corporate activities and special events.
- Led and supervised a team of 15 employees, promoting productivity, accountability, and operational excellence.
- Redesigned invoicing and payment processes, improving efficiency and reducing processing delays.
- Improved planning and workflow processes across multiple departments.
- Coordinated procurement activities, inventory control, contractor support, and administrative documentation.
- Prepared executive reports and operational analyses for senior management.
- Managed operational information using SAP ERP and Microsoft Excel.
- Collaborated with executive leadership to improve operational performance and business processes.
Contracts Administrator
PDVSA
01.2004 - 10.2008
- Managed contract administration processes for contractors and service providers.
- Coordinated procurement documentation and ensured compliance with corporate procedures.
- Supported contract negotiations and administrative planning.
- Prepared reports supporting operational and financial decision-making.
Finance Analyst – Companies & Contractors
PDVSA
10.2001 - 01.2004
- Analyzed financial information related to contractors and suppliers.
- Processed payment requests and financial documentation.
- Prepared financial reports supporting management decisions.
- Assisted budgeting and financial control activities.
Education
Bachelor's Degree - Public Accounting
Universidad Santa María (USM)
Caracas, VenezuelaBachelor of Science - Business Management
Universidad Metropolitana (UNIMET)
Caracas, Venezuela07-2014
Skills
- Executive Administrative Support
- Office Management
- Operations Coordination
- Logistics Management
- Contract Administration
- Procurement & Purchasing
- Process Improvement
- Accounts Payable
- Invoicing
- Inventory Control
- Financial Analysis
- Planning & Scheduling
- Executive Reporting
- Customer Service
- Team Leadership
- SAP ERP
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Problem Solving
- Cross-functional Collaboration
Certification
Florida 2-15 Life & Health Insurance License
LANGUAGES
Spanish: Native
English: Basic
Timeline
Licensed Life & Health Insurance Agent
01.2025 - Current
Cashier
Toyota of Orlando
01.2024 - 01.2025
Customer Service Associate
The Home Depot
02.2023 - 08.2023
Superintendent of Logistics Services – Special Events
PDVSA (Petróleos de Venezuela S.A.)
10.2008 - 02.2019
Contracts Administrator
PDVSA
01.2004 - 10.2008
Finance Analyst – Companies & Contractors
PDVSA
10.2001 - 01.2004
Bachelor of Science - Business Management
Universidad Metropolitana (UNIMET)
Bachelor's Degree - Public Accounting
Universidad Santa María (USM)