Stellarose Merino
Cincinnati,OH
Summary
Excellent Sales Associate with a proven track record at Hollister.Co, excelling in customer engagement and conflict resolution. Demonstrated ability to manage high-stress situations, ensuring seamless transactions and fostering customer loyalty. Skilled in cash handling and teamwork, adept at creating a welcoming store environment while boosting sales through effective merchandise promotion.
Overview
1
1
year of professional experience
Work History
Sales Associate
Hollister.Co
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
College Preparation
Ursuline Academy
Blue Ash, OHSkills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Exceptional customer service
- Cash Handling
- Cash Register Operation
- Stocking and Receiving
- Conflict Resolution
- Attention to Detail
- Reliable and Responsible
- Organization
- Adaptable and Flexible
Timeline
Sales Associate
Hollister.Co
06.2023 - Current
College Preparation
Ursuline Academy
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