Stenley Nortelus

Ensured compliance with company policies, industry regulations, and safety standards in daily operations.

• Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
• Managed scheduling(and AA/NA meetings for the clients) and workload distribution, maximizing productivity.
• Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
• Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.