Stephan A. Dasneves
Lansdale,PA
Summary
Skilled Automotive Sales Associate with a robust background at North Penn Imports, adept in CRM databases and building strong client relationships. Leveraged automotive industry expertise to exceed sales targets through effective client prospecting and rapport building. Proven track record in enhancing customer retention and achieving strategic sales goals.
Overview
12
12
years of professional experience
Work History
Automotive Sales Associate
North Penn Imports
Colmar, PA
07.2021 - Current
- Understand and provide full product knowledge of all new vehicles available for sale to consumers.
- Managing the customer database efficiently.
- Handling all aspects of vehicle sales, from lead generation to final handover.
- Following up with customers to build long-term relationships and successful referrals.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
Allocation Analyst
Burlington Stores
Florence, NJ
02.2020 - 05.2021
- Managed and manipulated data for precise merchandise allocation.
- Reviewed metrics to highlight opportunities for strategic modifications.
- Work alongside the Buying and Planning team members to execute the business strategy effectively.
- Ensured compliance with company policies regarding allocating products in an ethical manner.
- Analyzed market trends and business performance metrics to discern optimal merchandise choices.
Detailer/ Lot Assistant
North Penn Imports
Colmar, PA
10.2015 - 01.2020
- Detailed new vehicles for optimal sale condition.
- Maintained accurate records of all cars sold during daily inventory.
- Detail used trade-in cars to prepare for resale.
- Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
Allocation Analyst Intern
Burlington Stores
Florence, NJ
06.2019 - 08.2019
- Manage and manipulate data to accurately predict how merchandise should be allocated and distributed throughout the company.
- Learn and navigate through a new corporate environment.
- Reviewed customer feedback pertaining to allocated products and proposed solutions accordingly.
- Work alongside the Buying and Planning team members to execute the business strategy effectively.
Customer Service Associate/ Detailer
North Penn Car Wash and Auto Detail Center
Lansdale, PA
02.2013 - 09.2015
- Served numerous customers efficiently in high-traffic car wash.
- Repaired and maintained malfunctions involving hydraulic machinery.
- Cultivated strong client connections, increasing customer retention.
Education
Bachelor of Business Administration - Marketing
TEMPLE UNIVERSITY, Fox School of Business
Philadelphia, PA12.2019
Associate of Liberal Studies - Liberal Studies
Montgomery County Community College
Blue Bell, PASkills
- Microsoft Office
- CRM databases
- Collaboration efforts and communication
- Automotive Industry Expertise
- Prospecting clients
- Sales reporting
- Building rapport
Activities
Volunteer Junior Firefighter, Upper Gwynedd Fire Department, 09/01/11 - 09/01/13
Affiliations
- Automotive restoration
- Motorcycle restoration
Timeline
Automotive Sales Associate
North Penn Imports
07.2021 - Current
Allocation Analyst
Burlington Stores
02.2020 - 05.2021
Allocation Analyst Intern
Burlington Stores
06.2019 - 08.2019
Detailer/ Lot Assistant
North Penn Imports
10.2015 - 01.2020
Customer Service Associate/ Detailer
North Penn Car Wash and Auto Detail Center
02.2013 - 09.2015
Bachelor of Business Administration - Marketing
TEMPLE UNIVERSITY, Fox School of Business
Associate of Liberal Studies - Liberal Studies
Montgomery County Community College
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