Stephan Buckholz
Nampa,Idaho
Summary
Experienced and proactive professional with a strong background in the Developmental Disabilities field. Thrives in fast-paced work environments and has accumulated many years of valuable experience. Dedication and passion drive consistently exceptional results. A record of success, adept at navigating challenges and finding innovative solutions.
Overview
10
10
years of professional experience
Work History
Request Processor
Liberty Healthcare
Boise, ID
11.2023 - Current
- Receive, sort, and upload potential or past participant application
- Build/update profiles in EMR system
- Review to ensure all documentation meets IDAPA regulations
- Request documentation as needed
- Check ACT system and create/update potential child participant profiles
- Mail out Katie Beckett application
- Review and respond to emails daily
- Build eligibility packets for adults
- Build child eligibility documents
- QA each document to ensure HIPAA compliance
- Mail out eligibilities to participants/guardians
- Email the PD as required with proper ROI's
- Mail out notifications, and document requests
- Review documentation for participants annual assessments to ensure current and up to date documentation that follow guidelines
- Request documentation from participants or guardians as needed
- Answer calls and questions regarding all services
- Ensure proper ROI's are current to provide information to requesters
Quality Assurance Specialist
Developmental Concepts
Boise, ID
02.2023 - 11.2024
- Routinely conducted quality assurance on permanent files for state regulation compliance.
- QA support plans and services to adhere to Individual needs, quality standards, and regulatory requirements.
- Implement and enforce policies and procedures to ensure the safety of staff and participants.
- Conducted observation of the individuals and staff in appropriate settings and provide training as needed to ensure the staff are following proper guidelines of care.
- Demonstrated the proper use and follow through of prompting for goals.
- Provide quality assurance, evaluation, and monitor in home documentation monthly.
- Created and provided monthly training on participants and different care support topics.
- Fill shifts as needed in the homes working directly with participants.
- Provide on-call support on a rotating schedule with other professionals.
QIDP
A&R - Rise Services
Nampa, ID
06.2020 - 12.2022
- Developed and refined training content for current workforce and new hires.
- Deliver comprehensive training sessions on direct care roles.
- Organized recreational events that encouraged relationship building among participants.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the home.
- Developed detailed participant goals, and assessed participants needs on an ongoing basis, making adjustments as necessary.
- Monitored progress and documented patient health status changes to keep care team updated.
- Oversee recertification testing for CPR.
- Conducted monthly home inspections for documentation and living conditions.
- Optimized medical record management through successful integration of new software.
- Supported implementation of medication classes supervised by nurses during the pandemic.
- Implemented measures to ensure consistent alignment with CDC standards during COVID-19.
- Instructed staff on proper PPE usage for each home.
- Facilitated assistance for both staff and residents of Covid-impacted homes.
- Maintained clean, safe, and well-organized environment with the participant.
- Assisted participants with daily living needs.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted participants in achieving personal goals.
- Monitored medication administration, from staff and participants.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, between homes and the DDA.
- Addressed emergency situations calmly and effectively, ensuring the safety of both participants and staff members involved.
- Transported participants to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Direct Support Professional
SL Start
Boise, ID
04.2015 - 05.2020
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention.
- Maintained clean, safe, and well-organized environment with the participant.
- Assisted clients with daily living needs.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals.
- Monitored medication administration, maintaining accurate records to ensure participants safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Addressed emergency situations calmly and effectively, ensuring the safety of both participants and staff members involved.
- Transported participants to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Education
B.S. - Sociology
Boise State University
Boise, Idaho05.2020
Skills
- Adaptable to different situations
- Excellent software and computer proficiency
- Leadership skills
- Problem solving
- Poised under pressure
Timeline
Request Processor
Liberty Healthcare
11.2023 - Current
Quality Assurance Specialist
Developmental Concepts
02.2023 - 11.2024
QIDP
A&R - Rise Services
06.2020 - 12.2022
Direct Support Professional
SL Start
04.2015 - 05.2020
B.S. - Sociology
Boise State University