Stephan Jean-Marie
Woodhaven
Summary
Dedicated and detail-oriented professional with experience in a variety of industries. Experience in customer service, IT, and general maintenance. Adept at inventory management, equipment handling, and facility upkeep. Strong ability to follow instructions, work efficiently in fast-paced environments, and collaborate effectively with teams. Seeking a position where my skills in Information Technology can be leveraged in a dynamic workplace. Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.
Overview
11
11
years of professional experience
Work History
Comm Habb/Direct Support Professional
NYFAC
07.2025 - Current
- Provided individualized support to enhance client independence and personal development.
- Assisted clients with daily living activities, promoting dignity and respect.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
City Park Official
NYC Parks
05.2024 - 09.2024
- Performed maintenance and upkeep of New York City parks, ensuring cleanliness and safety for public use.
- Participated in the cleaning and maintenance of city parks.
- Operated weed whackers and other landscaping equipment for grass trimming.
- Secured park restrooms by locking facilities at designated times.
Driver Assistant
Empire Merchants
11.2016 - 08.2017
- Assisted in warehouse operations and delivery logistics, supporting efficient distribution processes.
- Delivered products between facilities in a timely manner.
- Operated hand trucks and lifted pallets weighing up to 100 pounds.
- Maintained cleanliness and sanitation of warehouse areas.
Teacher Assistance
Summer Youth Program
10.2014 - 01.2015
- Supported educational and recreational activities for children, ensuring a safe and engaging environment.
- Assisted students with homework and extracurricular activities.
- Supervised children during sports and arts and crafts activities.
- Chaperoned students on trips to parks, zoos, and museums.
Office Intern
FEGS
07.2014 - 08.2014
- Provided administrative support and customer service, assisting callers with inquiries and scheduling.
- Assisted customers by listening to their concerns and providing solutions.
- Engaged in direct contact with interviewers regarding various products.
Education
Google IT Support Professional Certificate: Information Technology - Informational Technology
Goodwill Bridge To Technology
Queens04-2024
High School Diploma -
Midwood High School
Brooklyn, NYSome College (No Degree) - Computer Technology
Borough of Manhattan Community College
New York, NYSkills
- Flexible
- Maintenance
- Customer Service
- Team Collaboration
- Leadership
- Organization
- Microsoft Word
- Computer Networking
- System Administration
- IT Infrastructure
- IT Security
- Bits and Bytes of Computer Networking
- Operating Systems and You Software Applications
- Experienced in a wide range of software applications including Microsoft Office Suite, email clients, web browsers, antivirus software, and productivity tools
- Cybersecurity Fundamentals
- Systems and Network
- security Vulnerability
- Assessment Security operations
- System Administration and IT Infrastructure Services
- IT Security: Defense Against the Digital Dark
- Communication
- Inventory Management
- Equipment Handling
- Experienced dealing with diverse clientele
- Client support
- Daily living assistance
- Team collaboration
- Behavioral observation
- Customer service interaction
- Time management
Timeline
Comm Habb/Direct Support Professional
NYFAC
07.2025 - Current
City Park Official
NYC Parks
05.2024 - 09.2024
Driver Assistant
Empire Merchants
11.2016 - 08.2017
Teacher Assistance
Summer Youth Program
10.2014 - 01.2015
Office Intern
FEGS
07.2014 - 08.2014
High School Diploma -
Midwood High School
Some College (No Degree) - Computer Technology
Borough of Manhattan Community College
Google IT Support Professional Certificate: Information Technology - Informational Technology
Goodwill Bridge To Technology