Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephan Luna

Phoenix,AZ

Summary

Achieved high levels of customer satisfaction by delivering outstanding service with a positive attitude. Streamlined daily account handling and inventory management processes to improve efficiency. Cultivated a dependable work environment by excelling in both independent and collaborative tasks.

Overview

15
15
years of professional experience

Work History

Owner/Operator

Luna Moving LLC
Phoenix, AZ
02.2023 - Current
  • Operated and managed self-employed delivery business, ensuring timely and efficient service.
  • Assigned appointments to diverse clientele, ensuring efficient scheduling.
  • Oversaw management of local contracts with furniture companies.
  • Handled staging, delivery, and assembly of furniture to enhance client satisfaction.
  • Operated and directed teams of 2-4 movers regularly.

Account Logistics

Ring/Amazon
Phoenix, AZ
01.2018 - 02.2022
  • Handling Customer’s accounts, memberships and credit cards
  • Overseeing shipping information for products
  • Customer service phone calls all day
  • Microsoft Office Basics
  • A+ Customer Service

Technical Support

Ring/Amazon
Phoenix, AZ
01.2014 - 01.2018
  • Troubleshooting cameras over computer
  • Step by step assistance over the phone for customers
  • Beta Testing new security products

Supervisor

Jumpstreet
Glendale, AZ
01.2011 - 01.2014
  • Delegating appointments
  • Managing/counting sales
  • Closing shift captain
  • Customer service
  • Front Desk Cashier

Education

Associate Degree - undefined

Glendale Community College
Glendale, AZ
01-2016

High School Diploma - undefined

Moon Valley High School
Phoenix, AZ
01-2014

Skills

Microsoft Experience

Okta Experience

Customer Service

Delivery Experience

Computer and parts(assembly)

Currently educating myself in ASL and spanish

Daily fitness and nutritional upkeep

Shipping and accounting

Soft phone Experience

Timeline

Owner/Operator

Luna Moving LLC
02.2023 - Current

Account Logistics

Ring/Amazon
01.2018 - 02.2022

Technical Support

Ring/Amazon
01.2014 - 01.2018

Supervisor

Jumpstreet
01.2011 - 01.2014

Associate Degree - undefined

Glendale Community College

High School Diploma - undefined

Moon Valley High School
Stephan Luna