Christian Brantley
Chandler,US
Summary
Operating Manager with over 13 years of extensive expertise in managing multi-location operations, team leadership, and strategic planning. Demonstrates strong skills in communication, problem-solving, and financial management, with a proven track record of enhancing operational efficiency and driving profitability. Adept at fostering a positive work environment and ensuring compliance with industry standards.
Overview
13
13
years of professional experience
Work History
Owner and Operator
West Alley BBQ
Chandler, AZ
07.2013 - Current
- Boost restaurant efficiency through daily procedure evaluation, achieving a 15% productivity increase
- Opened and managed2 locations, each with over30 staff members, ensuring smooth operations
- Held weekly P&L meetings to lower prime costs by 7%, stabilizing company cash flow
- Established labor pars to maintain labor costs below 28%, driving profitability
- Increased sales by 15% through daily marketing and management planning, projecting $2.1 million in sales
- Developed inventory pars to maintain food costs at30% and bar costs at 17%
- Created daily sales reports for managers, facilitating weekly inventory and COGS meetings
- Authored training manuals for management and hourly employees, standardizing operations
- Managed payroll, taxes, and bank reconciliations using QuickBooks, ensuring financial accuracy
- Implemented effective cost-control measures, reducing operational expenses by 10% and enhancing profitability
- Led strategic partnerships, securing appearances on national TV shows, boosting brand visibility and customer engagement
- Facilitated team-building initiatives, improving staff retention rates by 20% and fostering a positive workplace culture
- Streamlined inventory management, reducing waste by 12% and maintaining optimal stock levels for uninterrupted operations
- Developed and launched new marketing campaigns, driving a25% increase in customer foot traffic and online engagement
- Implemented a new POS system, reducing transaction times by 25% and enhancing customer satisfaction
- Analyzed sales data to identify top-performing menu items, leading to a 10% increase in profit margins
Consultant - Operation Insights
Pour Decions Patio Bar
Scottsdale, Arizona
06.2024 - 01.2025
- Collected business intelligence data from industry reports, public information or purchased sources.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Provided training and support to operations staff on new technologies or processes as needed.
- Spearheaded the development of innovative food and cocktail menus, elevating guest satisfaction and driving revenue growth.
- Collaborated closely with owners to analyze Profit & Loss statements, identifying key areas for cost reduction and revenue enhancement.
- Designed and implemented a streamlined inventory system that improved stock management and reduced waste by 20%.
- Conducted thorough cost analyses on menu items, ensuring optimal pricing strategies for maximum profitability.
- Successfully recruited, trained, and managed staff for both Front of House (FOH) and Back of House (BOH) operations, fostering a culture of excellence.
Consultant - Operation Insights
Puro Cigar Bar
Chandler, AZ
01.2023 - 01.2024
- Created and designed business intelligence databases, spreadsheets or outputs.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Performed cost analysis of proposed changes to ensure maximum return on investment.
- Analyzed competitive market strategies through related product, market or share trends.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Led team meetings, established goals, delegated tasks, and monitored progress towards objectives.
- Developed strategies for streamlining operations by leveraging automation tools where possible.
- Managed inventory and supplies to ensure materials were available when needed.
- Achieved cost-savings by developing functional solutions to problems.
General Manager
Peter D's Restaurant
Nashville, TN
10.2011 - 04.2014
- Resolved customer complaints diplomatically by implementing structured feedback process, increasing customer satisfaction scores by20%
- Ensure daily procedures were followed by creating checklist sheet which created low labor and higher productivity
- Attracts patrons by developing and implementing marketing, advertising, and public and community programs
- Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures
- Introduced a new online reservation system, increasing booking efficiency and customer convenience, leading to a25% rise in reservations
- Ensured compliance with health and safety regulations through meticulous record-keeping and regular audits, maintaining a spotless inspection record
Education
Bachelors degree - Business Administration
Middle Tennessee State University
MurfreesboroSkills
- Financial Management
- Operations Management
- Customer Service
- Project Management
- Leadership
- Communication
- Problem-Solving
- Microsoft Experience
Timeline
Consultant - Operation Insights
Pour Decions Patio Bar
06.2024 - 01.2025
Consultant - Operation Insights
Puro Cigar Bar
01.2023 - 01.2024
Owner and Operator
West Alley BBQ
07.2013 - Current
General Manager
Peter D's Restaurant
10.2011 - 04.2014
Bachelors degree - Business Administration
Middle Tennessee State University