Summary
Overview
Work History
Education
Skills
Timeline
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Stephan Ritz

Valparaiso,IN

Summary

I am a hard-working, disciplined, intelligent individual that loves to try new things and will stay on task and make sure that things go right and according to plan. I have amazing energy and confidence and I love to try to help people smile and enjoy their day, while also getting a hard work day done. I will go the extra mile to make sure that certain tasks are done accordingly. I am excited to meet new people and potential clients along the way. I love working with people, especially with people with the same mindset as myself. I believe that with the proper training, and the right mentorship, I can achieve anything I put my mind to.

Overview

1
1
year of professional experience

Work History

Cashier/Cook

Buffalo Wild Wings
07.2022 - Current
  • Cashier here, but am trying to get bumped up to kitchen.\
  • I have increased sales by 25%.
  • On busy days, I would help over 80 customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Cashier/Customer Service Bagger

Kentucky Fried Chicken
05.2022 - 07.2022
  • I worked as Bagger at first, then got to Cashiering, then worked at the drive-thru.
  • I helped sales when it was busy by 18%.
  • On busy days I helped the most customers possible.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

High School Diploma -

Valparaiso High School
Valparaiso, IN
05.2024

Skills

  • Time Management Skills
  • Excellent Memory
  • Leadership
  • Cash Register Systems
  • Training
  • Cash Management
  • Sales Expertise

Timeline

Cashier/Cook

Buffalo Wild Wings
07.2022 - Current

Cashier/Customer Service Bagger

Kentucky Fried Chicken
05.2022 - 07.2022

High School Diploma -

Valparaiso High School

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Stephan Ritz