STEPHAN VAUGHN
Pflugerville ,TX
Summary
I was born in Japan and raised in a military family. I learned to adapt quickly, manage my time well, and build connections with people from many backgrounds. I bring nine years of sales experience and a strong, customer-focused attitude to every interaction.
From helping customers find their dream vehicle, coordinating roof repairs and selling vacant land. I build rapport quickly, adapt to new environments, and take pride in making each interaction clear, supportive, and personal. With a strong work ethic and dependable follow-through, I strive to exceed expectations and earn every customer’s satisfaction.
Overview
11
11
years of professional experience
Work History
Senior Salesperson
Round Rock Toyota
12.2024 - 08.2026
- Guided customers in selecting vehicles aligned with their needs and provided detailed information on features.
- Trained new sales staff in objection handling and product knowledge to enhance team effectiveness.
- Collaborated with colleagues to facilitate sales processes and fostered strong relationships with personal clients.
Project Manager
Linear Roofing
12.2023 - 12.2024
- Coordinated roofing and property repairs, aligning schedules with client needs and project timelines.
- Monitored crews and verified work quality to ensure project standards were met.
- Clarified paperwork and requirements for clients to ensure understanding throughout project process.
- Met with clients and insurance adjusters to review property findings and project needs.
Sales Consultant
Toyota of Cedar Park
12.2022 - 12.2023
- Welcomed dealership visitors, identified needs, and presented tailored vehicle options to enhance customer experience.
- Conducted vehicle walk-arounds and test drives, highlighting key features to engage customers.
- Followed up with customers, addressed inquiries, and facilitated informed purchase decisions.
Finance Manager
AutoNation Toyota
12.2020 - 12.2021
- Submitted accurate customer applications to lenders, facilitating informed discussions on approval options.
- Reviewed financing paperwork with customers, addressing questions to ensure understanding of terms and conditions.
- Presented vehicle protection plans, clarifying coverage options to help customers make informed decisions.
Sales Consultant
AutoNation Toyota
12.2015 - 12.2020
- Assisted customers in person, by phone, and through e-commerce inquiries to enhance customer satisfaction and drive sales.
- Guided customers through sales process and followed dealership procedures to ensure compliance and improve customer experience.
- Shared vehicle information with prospective buyers and prepared vehicles, ensuring readiness for dealership visits to facilitate informed decision-making.
Education
Finance Certification -
AutoNation Finance School I & II
01-2023
Skills
- Automotive sales
- Vehicle presentations
- Automotive financing
- Lender submissions
- Objection resolution
- Customer service
- Sales reports
- Staff training
- Communication
- Team collaboration
- Attention to detail
Timeline
Senior Salesperson
Round Rock Toyota
12.2024 - 08.2026
Project Manager
Linear Roofing
12.2023 - 12.2024
Sales Consultant
Toyota of Cedar Park
12.2022 - 12.2023
Finance Manager
AutoNation Toyota
12.2020 - 12.2021
Sales Consultant
AutoNation Toyota
12.2015 - 12.2020
Finance Certification -
AutoNation Finance School I & II