Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic

Stephane Lefebvre-Weber

Aurora,CO

Summary

A seasoned Account Manager and Non-Commissioned Officer in the United States Army Reserve, I excel in account development and operational planning. Demonstrated success in negotiating contracts, increasing revenue, and fostering customer rapport. Skilled in personnel management, I leverage teamwork to achieve strategic goals, ensuring client satisfaction and market penetration.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Account Manager

Service Industrial
Englewood, CO
12.2008 - Current
  • Negotiated multi-year contracts with high-visibility customers, securing favorable terms, and improving service terms.
  • Delegated tasks and responsibilities effectively, optimizing team productivity and efficiency.
  • Resolved client issues and concerns promptly and effectively, demonstrating strong problem-solving and conflict-resolution skills.
  • Demonstrated strong communication skills in effectively conveying information and building rapport with clients, and team members.
  • Successfully managed multiple customer accounts, consistently meeting and exceeding their needs and expectations.
  • Acted as the primary point of contact for key clients, maintaining strong relationships through proactive and responsive communication.
  • Made sound decisions based on data analysis, market insights, and organizational priorities.

Operations Non-Commissioned Officer

United States Army Reserve
Aurora , CO
02.2010 - Current
  • Maintained a Secret Clearance, demonstrating trustworthiness and reliability in handling classified and sensitive information.
  • Granted vault access for the unit armory, ensuring secure management and accountability of all stored weapons, and sensitive equipment.
  • Managed and coordinated operations, logistics, and training schedules for a unit with over 200 personnel, ensuring mission readiness and compliance with Army standards.
  • Supervised and led the administration and execution of the Army Combat Fitness Test (ACFT) for over 200 soldiers, ensuring accurate assessment, and improved physical readiness across the unit.
  • Served as a Range Safety Officer, overseeing live-fire training exercises to ensure strict adherence to safety protocols, and prevent accidents.

DWMMC Air Evacuation NCOIC

Landstuhl Regional Medical Center
Landstuhl, Germany
09.2023 - 07.2024
  • Served as the Aeromedical Evacuation (AE) NCOIC at the Deployed Warrior Medical Management Center (DWMMC) at Landstuhl Regional Medical Center (LRMC), overseeing patient movement operations in support of Overseas Contingency Operations (OCO).
  • Implemented tracking systems to monitor patient movement, ensuring accurate and timely reporting of critical medical evacuations.
  • Provided leadership and guidance to team members in a fast-paced and high-stress environment, promoting mission readiness, and resilience.
  • Liaised with higher headquarters and external agencies to coordinate patient movement, and ensure seamless continuity of care for wounded personnel.
  • I learned to be proficient with various programs, from MHS Genesis to TRAC2ES, to better help wounded soldiers.

Education

Bachelor of Science - Business Administration

Purdue University Global
Lafayette, IN
05-2023

Skills

  • Account development
  • Account servicing
  • Overcoming objections
  • Customer rapport
  • Operational planning
  • Personnel management
  • Logistics management
  • Teamwork and loyalty

Languages

French
Professional

Affiliations

  • I enjoy training martial arts (Judo & BJJ) and weightlifting
  • I also enjoy traveling with my family
  • I am a member and a volunteer at Encounter Church

Certification

  • NREMT-B since 2010
  • CPR certified since 2010
  • Secret Clearance

References

References available upon request.

Timeline

DWMMC Air Evacuation NCOIC

Landstuhl Regional Medical Center
09.2023 - 07.2024

Operations Non-Commissioned Officer

United States Army Reserve
02.2010 - Current

Account Manager

Service Industrial
12.2008 - Current

Bachelor of Science - Business Administration

Purdue University Global

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Stephane Lefebvre-Weber