STEPHANE LIAUTAUD
Stoughton,MA
Summary
Versatile Operations Supervisor effective at taking on routine and complex business challenges with resourceful and creative approach. Acknowledged as focused, enthusiastic, and meticulous leader with a record of streamlining procedures and enhancing results.
Overview
19
19
years of professional experience
Work History
Ground Operation Supervisor
JetBlue
01.2023 - Current
- Utilize Gate Management Systems (GMS) to formulate a gate plot, taking into account multiple considerations including but not limited to: Fleet type, AC Swaps, Customer connections, Minimum ground time, Gate Constraints, and Tow considerations.
- Oversee the management and support of any IROP, or any station anomalies including Safety/Security, facility issues, metering; winter Operations; or emergency response; tarmac holds.
- Able to strategically identify operational challenges and implement improvements to maximize and ensure success of on-time performance initiatives.
- Communicate crucial information (e.g. gate changes, aircraft swaps, maintenance issues, delays) to all operational departments/stakeholders including System Operations.
- Supports and coaches Operations Crewmembers, encourages engagement, and takes a significant role in their development and growth achievement through effective performance management and ongoing constructive feedback.
- Ensures that policies and procedures are conducted in accordance with applicable federal regulations and standards, including escalating any non-compliance to leadership, and advising of any other escalated operational issues while monitoring events.
Ground Operation Supervisor
Jetblue
10.2021 - Current
- Developed and deepened relationships with customers, vendors and internal departments.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed and allocated staff and material resources to meet production goals.
Lead Ground Operation
JetBlue
11.2017 - 10.2021
- Provide technical/operational support to Ground Operations Crewmembers and guides Crewmembers in standard operating procedures
- Administers the accurate performance of bag delivery movement scanning and COMAT handling
- Conducts a dependable and protected operation and certifies courteous workplace procedures are put into practice
Driver
Prestige Express
02.2015 - 11.2017
- Coordinated efficient routes to avoid delays and optimize schedules
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Delivered goods and products to customer on time and in excellent condition.
Delivery Specialist
Worldpac Inc
04.2005 - 01.2014
- Directly interacted with customers to deliver mail, packages and ordered goods
- Always promoted safe driving by observing all speed limits and keeping abreast of road conditions, weather and other factors
- Kept detailed records of sales, payments and completed or in-progress deliveries.
Inventory/Warehouse Manager
Boston Pro Sound
01.2008 - 04.2012
- Performed on-site audits and trained personnel on proper practices and procedures
- Directed physical and perpetual cycle counting efforts
- Prepared monthly results summaries
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
High School Diploma -
Brighton High School
Brighton, MAAssociate of Science - Business Administration and Management
Bunker Hill Community College
Charlestown, MASkills
- Flight records management
- Aircraft operations procedures
- Security regulations
- Strategic planning
- Operations management
- Customer Relations
Timeline
Ground Operation Supervisor
JetBlue
01.2023 - Current
Ground Operation Supervisor
Jetblue
10.2021 - Current
Lead Ground Operation
JetBlue
11.2017 - 10.2021
Driver
Prestige Express
02.2015 - 11.2017
Inventory/Warehouse Manager
Boston Pro Sound
01.2008 - 04.2012
Delivery Specialist
Worldpac Inc
04.2005 - 01.2014
High School Diploma -
Brighton High School
Associate of Science - Business Administration and Management
Bunker Hill Community College
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