Stephani Slayton
Grottoes,Virginia
Summary
Customer-focused professional with a successful 10 year career in the hospitality industry. I thrive in a high pollutant environment and am passionate about providing a positive, unobstructed voice to those with mental health deficincies the ability to overcome, and live their best life.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Thuderbird Cafe
11.2018 - Current
- Maximized efficiency by training and motivating my staff to understand customer needs and expectations.
- Created a strong orginaizational structure by instilling a culture of positivity, sound work ethic and determination.
- Increased brand awareness through 5 star reviews, social media and networking with publications and industry leaders.
- Managed annual auditing schedules with state and county regulatory agencies, including Hood and Vent, Fire Marshalls, ABC and Health Inspectors.
- Negotiated fair and reasonable terms with Vendors, carried out key Human Resource Functions, and the dissemination of principal information.
Waitress
Paradise Key Dockside Bar & Grill
04.2016 - 08.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with customers and the known capacity limitations of kitchen staff.
- Contributed to a high satisfaction rate of affluent customers during peak hours, maintaining prompt, personalized and efficient service.
- Integral to ensuring a detailed, highly organized dining area, that fostered a pleasant, enjoyable atmosphere for guests and their families.
Education
Advanced Diploma -
Turner Ashby High School
Bridgewater, VA06.2013
Skills
- Product and Service Knowledge
- Business Administration
- Customer Engagement
- Project Management
- Human Resources Management
- Interpersonal leadership and accountability
Affiliations
- Mothering
- Singing
- Camping
- Baking
Timeline
Assistant Manager
Thuderbird Cafe
11.2018 - Current
Waitress
Paradise Key Dockside Bar & Grill
04.2016 - 08.2018
Advanced Diploma -
Turner Ashby High School
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