Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Acosta

Garfield

Summary

Experienced and results-driven Operations Manager with over 10 years of success managing logistics, compliance, and business operations in high-paced, service-driven industries. Adept at building and leading cross-functional teams, streamlining operational workflows, and implementing systems that improve efficiency and bottom-line performance. Strong leadership in regulated environments, with deep knowledge of waste logistics, scheduling, vendor coordination, and customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Founder / Operations Director

Waste Sync
01.2023 - Current
  • Built and managed operations of a tech startup serving waste hauling businesses
  • Oversaw daily coordination between customers, subcontractors, and local authorities
  • Streamlined document handling and compliance processes across multiple city/state regulations
  • Led scheduling, billing workflows, and platform support for active accounts
  • Partnered with developers to implement operational systems based on user feedback

Operations Manager

MJ Trash Removal
01.2016 - 01.2023
  • Directed day-to-day logistics for 10+ vehicle fleet and 200+ weekly pickups
  • Improved routing efficiency by 30% through driver scheduling and route planning
  • Created SOPs for service calls, billing processes, and compliance filing
  • Built vendor partnerships with transfer stations, contractors, and builders
  • Managed QuickBooks invoicing and reduced outstanding receivables by 40%

Education

B.A. - Family and Child Services

Montclair State University
05-2014

Skills

  • Operations & Logistics Management
  • Staff Supervision & Team Leadership
  • Compliance & Regulatory Reporting
  • Scheduling & Fleet Coordination
  • Vendor & Client Relationship Management
  • Invoicing, Budgeting & Cost Control
  • Workflow Optimization
  • CRM & Office Tools (Google Workspace, QuickBooks, Slack)

Certification

  • DOT Waste Transport Regulations (NJ/NY)
  • Google Workspace Proficiency
  • Quickbooks
  • CRM Tools

Languages

Spanish
Native or Bilingual

Timeline

Founder / Operations Director

Waste Sync
01.2023 - Current

Operations Manager

MJ Trash Removal
01.2016 - 01.2023

B.A. - Family and Child Services

Montclair State University

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