Stephanie Acosta
Moreno Valley,CA
Summary
Dynamic professional with extensive experience at Childtime Learning Center, excelling in staff management and regulatory compliance. Proven track record in crisis management and enhancing productivity through strategic scheduling. Adept at fostering employee relations and implementing effective training programs, driving team success and promoting a positive learning environment.
Overview
13
13
years of professional experience
Work History
Assistant Director
Childtime Learning Center
12.2019 - 12.2024
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Child Care Team Lead
Childtime Learning Center
11.2016 - 12.2019
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Logged information regarding naps, feedings, and any medications administered.
- Assisted in potty training and toilet hygiene.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Handled daily administrative tasks efficiently to minimize time away from children.
Teacher
Childtime Learning Center
11.2011 - 2016
- Engaged with children on individual basis to build positive relationships and promote learning.
- Organized small groups of children while transitioning to and from outdoor play.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Implemented curriculum to enhance classes with learning-focused activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Education
No Degree - Child Development
East Los Angeles College
Monterey Park, CAHigh School Diploma -
Bell High School
Bell, CA06.2000
Skills
- Regulatory compliance
- Crisis management
- Meeting facilitation
- Employee relations
- Staff management
Timeline
Assistant Director
Childtime Learning Center
12.2019 - 12.2024
Child Care Team Lead
Childtime Learning Center
11.2016 - 12.2019
Teacher
Childtime Learning Center
11.2011 - 2016
No Degree - Child Development
East Los Angeles College
High School Diploma -
Bell High School