Stephanie Alcantar
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Associate
Walmart
Yakima
06.2025 - Current
- Engaged with customers to build rapport and encourage loyalty.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Collaborated with other departments to ensure successful product launches.
- Maintained positive working relationship with fellow staff and management.
- Organized client meetings to provide project updates.
- Determined consumer needs to provide products and services appealing to larger market.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Associate
Walmart
Dinuba
10.2024 - 06.2025
- Assisted customers with inquiries and provided product recommendations.
- Maintained store cleanliness and organization to enhance customer experience.
- Operated cash register and processed transactions efficiently.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Maintained store cleanliness and organized merchandise displays.
- Supported promotional events by setting up displays and signage.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Addressed customer questions and concerns regarding products and services.
Sales Associate
Premium Retail Services Inc
Dinuba
02.2024 - 09.2024
- Assisted customers in selecting products and provided product knowledge.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Engaged customers through phone calls to promote products and services.
- Scheduled follow-up calls to nurture leads and strengthen customer relationships.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Assisted customers with payment processing, including credit card payments and other forms of payment.
- Developed relationships with customers in order to increase sales opportunities.
- Analyzed market trends to identify new business opportunities.
- Answered incoming calls from potential customers, provided product information and answered questions.
- Collaborated with new customers to give details about company offerings.
- Networked to build client base and promote products to new and existing clients.
- Monitored market trends to identify potential sales opportunities and target audiences.
- Assisted in developing promotional scripts for effective communication with clients.
Crew Member
McDonald's
Reedley
12.2022 - 06.2023
- Prepared and assembled food items according to standardized recipes.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash register, processing customer transactions efficiently.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized and restocked supplies to support operations and team productivity.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained an organized work area to ensure efficient operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
- Followed food safety guidelines to ensure quality and sanitation in food preparation.
- Trained new kitchen staff on cooking techniques and safety protocols.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
Reedley High School
Reedley, CAWild Land Fire Science - Valley ROP Wild Land Fire Fighting
Reedley College
Reedley, CA 06.2022 - 06.2023
Some College (No Degree) - Criminal Justice
Reedley College
Reedley, CAValley ROP Wild-land Fire Fighting
Reedley College
Reedley, CASkills
- Customer relationship management
- Product knowledge
- Sales transactions
- Point-of-sale operation
- Relationship building
- Customer engagement
- Customer service
- Task prioritization
- Problem-solving abilities
- Patient evaluation
- Courteous and professional
- Attention to detail
- Adaptability and flexibility
- Time management
- Reliable and punctual
- Leadership qualities
- Cash handling
Timeline
Associate
Walmart
06.2025 - Current
Associate
Walmart
10.2024 - 06.2025
Sales Associate
Premium Retail Services Inc
02.2024 - 09.2024
Crew Member
McDonald's
12.2022 - 06.2023
Wild Land Fire Science - Valley ROP Wild Land Fire Fighting
Reedley College
06.2022 - 06.2023
Reedley High School
Some College (No Degree) - Criminal Justice
Reedley College
Valley ROP Wild-land Fire Fighting
Reedley College