Stephanie Allen
Burlington,IA
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Southeast Regional Home Health & Hospice
West Burlington, IA
12.2021 - Current
- Assisting patients with daily ADLs
- Light housework
- Providing nutritional support by assisting with meals
- Self-scheduling/ time management
- Assist nurse with essential tasks
- Maintain clean & safe environment
- Transferring patients using necessary safety precautions
- Documentation of medical care given
- Adaptability by working effectively with patients of diverse backgrounds and medical conditions, personalizing care for each patient
Billing & Insurance Specialist
Heritage Medical Equipment & Supplies
West Burlington, IA
06.2018 - 12.2021
- Process eligibility, benefits verification, and authorization requests
- Processing payments
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly
- Followed up on denials, late payments, extensions, and authorization
- Resolved discrepancies in insurance payments by collaborating with carriers
- Contributed to team performance by sharing industry knowledge and assisting colleagues in complex cases
Certified Nurse’s Aide
Southeast Iowa Regional Medical Center
West Burlington, IA
10.2017 - 06.2018
- Checking vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Assist patients with ADLs
- Preceptor
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Maintain clean and safe environment
Education
Licensed Practical Degree - Nursing
Southeastern Community College
West Burlington, IA05-2025
Skills
- Patient-centered
- Communication
- Critical thinking
- Time management
- Reliable team player
- Compassionate
- CPR certification
- Basic life support
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- CPR/AED Certification
- Child & Adult dependant abuse
Timeline
Patient Care Technician
Southeast Regional Home Health & Hospice
12.2021 - Current
Billing & Insurance Specialist
Heritage Medical Equipment & Supplies
06.2018 - 12.2021
Certified Nurse’s Aide
Southeast Iowa Regional Medical Center
10.2017 - 06.2018
Licensed Practical Degree - Nursing
Southeastern Community College