Experienced with operational process optimization, team management, and administrative coordination in both healthcare and logistics environments. Skilled in utilizing tools such as SAP, PTS, and Matrix to streamline workflows, support compliance, and improve efficiency. Proven track record in aligning daily operations with organizational goals and regulatory standards.
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* Manage the intake process for new patients, ensuring all required documentation is complete and accurately entered
* Serve as liaison between patients, clinical staff, and insurance providers for a seamless onboarding experience
* Maintain compliance with HIPAA and healthcare regulatory standards
* Schedule patient appointments and update electronic health records (EHR) using PTS and Matrix
* Support front desk operations and general administrative duties for daily clinical workflows
SAP ERP System Expertise
* PTS & Matrix System Proficiency
* Inventory Management & Cycle Counts
* Vendor Relationship Management
* Cross-Departmental Communication
* Compliance with Regulatory Requirements
* Shipping & Freight Coordination
* Documentation & Record Retention
* Warehouse Operations Knowledge
* Scheduling Management
* Customer Invoicing
* Inventory Oversight
* Supply Ordering
* Administrative Management
* Project Scheduling
* Customer Relations
* Scheduling Coordination
* Data Analysis
Intake Coordinator