Stephanie Amey
North Charleston,SC
Summary
Dynamic leader with a proven track record at Mediterranean Shipping Company, USA, adept in contract analysis and regulatory compliance. Excelled in stakeholder coordination and team leadership, driving operational efficiency and managing risk. Achieved significant improvements in client satisfaction and process optimization, showcasing exceptional problem-solving skills and financial oversight.
Skills
- Contract Analysis and Evaluation
- Regulatory and Legal Compliance
- Stakeholder Coordination
- Team Leadership and Training
- Financial Oversight and Risk Management
- Problem Solving and Operational Efficiency
Overview
9
9
years of professional experience
Work History
Assistant Manager of VIP Customer Relations
Mediterranean Shipping Company, USA
01.2020 - Current
- Reviewed and analyzed service contracts, pricing rates, and bids between headquarters and Fortune 500 clients, ensuring compliance with all relevant regulations, minimizing risk exposure.
- Maintained up-to-date knowledge of domestic and international shipping laws, including foreign regulations for various ports of loading.
- Processed and monitored customs disposition codes and entries in compliance with U.S. shipping laws and federal regulations.
- Collaborated with internal departments and external stakeholders, including logistics companies, truckers, terminals, and customs brokers to streamline operations and resolve contract-related issues.
- Coordinated with sales teams, contract specialists, and customer inquiries to streamline contract execution and service delivery.
- Managed and mentored a team of four overseeing accounts for multiple high-value clients, ensuring strong client relationships, contractual compliance, and the timely movement of over 50,000 containers annually in adherence to logistics schedules and regulatory requirements.
- Managed multi-million-dollar invoices, ensuring accuracy and compliance with corporate and client requirements.
- Developed client presentations and training tools to improve productivity, customer retention, and satisfaction while supporting business growth.
Assistant Store Manager
Tina Stephens
02.2018 - 06.2020
- Managed vendor contracts and ensured adherence to company policies, pricing agreements, and service terms.
- Analyzed and monitored store budgets, sales forecasts, and financial reports to ensure profitability and compliance with operation goals.
- Collaborated with corporate headquarters to review and negotiate merchandising agreements and promotional strategies.
- Supervised a team of three employees, driving productivity to achieve monthly and annual sales targets.
- Conducted audits of store operations and financial process to ensure compliance with corporate standards and retail regulations.
- Provided detailed reporting to leadership on sales trends, vendor performance, and store operations to support data-driven decision-making.
- Resolved disputes and discrepancies with vendors or suppliers to maintain positive business relationships and uphold contractual obligations.
Assistant Store Manager
Pandora Jewelry
01.2017 - 02.2018
- Analyzed vendor agreements and purchasing contracts to ensure compliance with corporate policies, negotiated favorable terms, and maintained positive supplier relationships, reducing procurement costs by 4%.
- Oversaw operational compliance with store policies and industry regulations, ensuring alignment with company standards and local legal requirements, minimizing risk and enhancing audit readiness.
- Collaborated with cross-functional teams (e.g., sales, inventory, and logistics) to execute contracts and resolve discrepancies, maintaining consistent service delivery and customer satisfaction.
English Teacher
Istituto Di Stanga
09.2015 - 06.2016
- Developed innovative lesson plans to engage over 150 Italian-speaking students in English language.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Education
Master of Arts - Italian
Middlebury College
Middlebury, VT06-2015
Bachelor of Arts - Spanish Language And Literature
College of Charleston
Charleston, SC12-2013
Languages
Italian
Full Professional
Spanish
Limited Working
Software Experience
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook): Advanced proficiency in document creation, data analysis, presentations, and professional correspondence to support contract administration and reporting.
- Transportation Management System (TMS): Proficient in utilizing TMS software to manage and optimize end-to-end logistics operations, including shipment planning, execution, and tracking.
- Customer Relationship Management (CRM) Software (Microsoft Dynamics): Proficient in managing client accounts, tracking communications, and ensuring contract obligations are met.
- Document Management Systems: Experienced in using tools such as SharePoint and DocuSign for secure document storage, sharing, and electronic signature processes.
Software
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Transportation Management System (TMS)
Microsoft Dynamics
SharePoint
DocuSign
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementPersonal development programsWork from home optionPaid time offTimeline
Assistant Manager of VIP Customer Relations
Mediterranean Shipping Company, USA
01.2020 - Current
Assistant Store Manager
Tina Stephens
02.2018 - 06.2020
Assistant Store Manager
Pandora Jewelry
01.2017 - 02.2018
English Teacher
Istituto Di Stanga
09.2015 - 06.2016
Master of Arts - Italian
Middlebury College
Bachelor of Arts - Spanish Language And Literature
College of Charleston
Similar Profiles
Joao DacostaJoao Dacosta
Per Diem at Mediterranean Shipping Company, USAPer Diem at Mediterranean Shipping Company, USA
Daniel BlancoDaniel Blanco
Logistics Manager at Mediterranean Shipping Company, USALogistics Manager at Mediterranean Shipping Company, USA
Lindsey LyonLindsey Lyon
Service Contracts Auditor at Mediterranean Shipping Company, USAService Contracts Auditor at Mediterranean Shipping Company, USA