Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Receptionist
ASphalt Hunter
06.2024 - 07.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Babysitter
Monica Herrero
01.2023 - 05.2024
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Reassured children when upset providing emotional support and stability.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Clinical Nurse Specialist at Hunter New England Area Health Service, John Hunter HospitalClinical Nurse Specialist at Hunter New England Area Health Service, John Hunter Hospital