Stephanie Arteaga
VISTA,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished ASM skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager in Training
Sprouts Farmer Market
Poway, CA
01.2026 - Current
- Assisted with daily store operations to ensure smooth workflow and customer satisfaction.
- Supported inventory management by organizing stock and maintaining accurate product displays.
- Engaged with customers to provide product knowledge and enhance shopping experiences.
- Collaborated with team members to execute promotional events and in-store merchandising strategies.
- Contributed to team goals by consistently meeting individual performance targets and supporting colleagues.
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
Assistant Store Manager
Sprouts Farmer Market
Poway, CA
12.2024 - 01.2026
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on product knowledge and customer service excellence.
- Executed inventory management processes, maintaining optimal stock levels and minimizing shrinkage.
- Developed promotional displays to enhance product visibility and drive customer engagement.
Assistant Store Manager
Petco
Carlsbad, CA
02.2022 - 2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
Lowes Home Improvment
Vista, CA
06.2021 - 02.2022
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Store Manager
Walmart
Oceanside, CA
12.2018 - 06.2021
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Assistant Store Manager
Payless ShoeSource Inc.
Oceanside, CA
04.2015 - 11.2018
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Calexico High School
Calexico, CASkills
- Microsoft Office
- Product and Service Sales
- Corporate Social Responsibility
- Shift Scheduling
- Sales Strategies
- Sales Expertise
- Staff Supervision
- Customer Service
- Time Management
Certification
Food handler certification
Timeline
Store Manager in Training
Sprouts Farmer Market
01.2026 - Current
Assistant Store Manager
Sprouts Farmer Market
12.2024 - 01.2026
Assistant Store Manager
Petco
02.2022 - 2023
Assistant Store Manager
Lowes Home Improvment
06.2021 - 02.2022
Assistant Store Manager
Walmart
12.2018 - 06.2021
Assistant Store Manager
Payless ShoeSource Inc.
04.2015 - 11.2018
Calexico High School