Stephanie Baker
Hagerstown,MD
Summary
Dedicated and compassionate Discharge Coordinator with over 7 years of experience supporting inpatient behavioral health patients through safe and effective discharge planning. Proven ability to collaborate with multidisciplinary teams, families, and community-based programs to reduce readmissions and ensure continuity of care. Strong background in case management, scheduling, and electronic health record systems.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Unit Secretary
Meritus Medical Center
Hagerstown, MD
06.2016 - 05.2020
- Managed phone communications and maintained patient charts and unit logs
- Controlled access to the behavioral health unit for staff and visitors
Psychiatric Technician
Meritus Medical Center
Hagerstown, MD
08.2009 - 05.2020
- Performed safety and environmental checks
- Took vital signs and supported nursing staff in maintaining patient safety
Violence Prevention Instructor
Meritus Medical Center
Hagerstown, MD
06.2018 - 06.2024
- Delivered didactic and clinical training in Violence Prevention Management to incoming and current staff
Scheduling Coordinator
Meritus Medical Center
Hagerstown, MD
2014 - 2021
- Managed staff schedules and PTO requests
- Coordinated coverage for staffing vacancies
- Worked closely with Clinical Manager to ensure optimal unit staffing
Epic Superuser
Meritus Medical Center
- Supported staff during the rollout of EPIC EHR system
- Provided training and troubleshooting assistance
Discharge Coordinator (Full-Time & Flex)
Meritus Medical Center
06.2018 - Current
- Develop and implement individualized discharge plans for patients transitioning to home, substance abuse treatment, nursing facilities, or other levels of care
- Collaborated with multidisciplinary teams to align treatment and discharge goals
- Conducted family meetings to assess support systems and discharge needs
- Referred patients to appropriate services including outpatient mental health, primary care, home health, residential rehab, and skilled nursing facilities
- Reviewed discharge plans with patients and families to ensure follow-through and reduce readmissions
- Participated in community-based meetings to strengthen coordination between MMC and external agencies
Education
No Degree - Nursing
Mount St. Mary's Universit
Emmitsburg, MDNo Degree -
Hagerstown Community College
Hagerstown MDSkills
- Discharge Planning & Case Management
- Prior Authorizations
- EPIC EHR Navigation
- Medical Terminology
- HIPAA Compliance
- Effective Communication & Interpersonal Skills
- Organizational & Time Management
- Critical Thinking & Problem Solving
Websites
Certification
- Certified Nursing Assistant / Geriatric Nursing Assistant
- BLS Certified (Ongoing RQI Renewal)
- Violence Prevention Certification
Timeline
Violence Prevention Instructor
Meritus Medical Center
06.2018 - 06.2024
Discharge Coordinator (Full-Time & Flex)
Meritus Medical Center
06.2018 - Current
Unit Secretary
Meritus Medical Center
06.2016 - 05.2020
Psychiatric Technician
Meritus Medical Center
08.2009 - 05.2020
Epic Superuser
Meritus Medical Center
Scheduling Coordinator
Meritus Medical Center
2014 - 2021
No Degree - Nursing
Mount St. Mary's Universit
No Degree -
Hagerstown Community College
Active involvement in Meritus Medical Center Behavioral Health Readmission Team
Behavioral Health Readimissions: Triweekly meeting to review and discuss behavioral health readmission patients as a team to improve patient outcomes and decrease readmissions.
Community Planning Team Meeting- Bimonthly meeting with Mental Health Authority, Mental Health Community Partners, State Hospitals, and Washington County Detention Center staff, to review commuinity coordination and improve patient outcomes.
Adult Protective Services Concerned Person- monthly meeting to review programs, and coordinate care for vulnerable and at risk patients in the community.