Stephanie Barnhill
Pockets Resturant and Sport Club
DALLAS
15
years of professional experience
Versatile professional with a background in roofing consulting and multi-unit hospitality management. Known for leading teams, resolving customer concerns, and improving daily operations. Ready to apply strong communication and project evaluation skills to deliver efficient service and trusted client support while building strong client relationships.
Work History
Roofing Consultant
1 Year 2 Months- Assessed roofing conditions and recommended repair, replacement, and maintenance solutions.
- Conducted site inspections to identify storm damage, leaks, and installation issues.
- Prepared detailed estimates and scopes of work for residential and commercial projects.
- Explained material options, warranty coverage, and project timelines to clients.
Bartending Manager
12 Years 8 Months- Directed daily restaurant and club operations, ensuring smooth service across dining and event areas.
- Supervised front-of-house and back-of-house staff, maintaining service standards and accountability.
- Coordinated scheduling, shift coverage, and task assignments to support efficient workflow.
- Managed inventory controls, ordering processes, and vendor communication for supplies and beverages.
- Resolved guest concerns promptly, preserving customer satisfaction and repeat business.
- Enforced cleanliness, safety, and compliance standards throughout service.
- Trained new team members on service procedures, club policies, and hospitality expectations.
- Improved operational efficiency by refining procedures for service, staffing, and daily reporting.
Bartender
2 Years 5 Months- Mixed cocktails, wine, and beer orders while maintaining consistent service standards.
- Recommended beverage pairings for steakhouse menu items to enhance guest dining experience.
- Managed cash drawer, tabs, and payment processing with accuracy and efficiency.
- Maintained bar cleanliness, stocked supplies, and organized glassware for smooth operations.
- Coordinated with kitchen and servers to deliver timely drink and food pairings.
- Trained new bar staff on menu knowledge, service flow, and guest communication.
Education
High School Diploma
Skills
Material knowledge
Roofing systems
Relationship building
Customer service
Team leadership
Time management
Decision-making
Clear communication
Inventory management
Timeline
Roofing Consultant
Absolutely Covered Contracting
09.2025 - CurrentRead More
Bartending Manager
Pockets Resturant and Sport Club
03.2014 - CurrentRead More
Bartender
The Flame Steak House `
08.2011 - 01.2014Read More
Grand Prairie High School
High School Diploma
Read More