Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Baxter

Carson City,NV

Summary

Dynamic Dental Office Manager with a proven track record at Capital City Dental, enhancing practice revenue through meticulous insurance billing and patient scheduling. Excelled in patient relations and dental software proficiency, boosting customer loyalty and operational efficiency. Demonstrates exceptional teamwork, communication, and leadership skills, ensuring optimal practice performance.

Work History

Dental-office-manager

Capital City Dental
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.

Education

Dental Production And Collection

The Jameson Group
Oklahoma City, OK
2009

Dental Management

Levin Group Inc
Las Vegas, NV
2005

Dental Management

Pride Institute
Carson City, NV
06.1999

Real Estate

Northern Nevada Real Estate School
Reno, NV
1991

High School Diploma -

Wooster High School
Reno, NV
06.1989

Skills

  • Treatment Planning
  • Dental software proficiency
  • Schedule Management
  • Insurance Billing
  • Dental Office Management
  • Patient Scheduling
  • Patient Relations
  • HIPAA Compliance
  • Payment plans
  • Scheduling
  • Oral communication
  • Electronic Dental Record (EDR)
  • Patient Care
  • Office Administration
  • Medical Records Management
  • Appointment Coordination
  • Human Resources
  • Infection Control
  • Office meetings
  • Computer Skills
  • Scheduling and Coordinating
  • Teamwork and Collaboration
  • Professional and Courteous
  • Negotiation and Conflict Resolution
  • Customer Relationship Management
  • Hiring and Training
  • Staff Management
  • Financial Management
  • Business Administration
  • Decision-Making
  • Team Leadership
  • Managing Operations and Efficiency
  • Task Delegation
  • Good Judgment
  • MS Office
  • Performance Tracking and Evaluation
  • Positive Attitude
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication

Timeline

Dental-office-manager

Capital City Dental

Dental Production And Collection

The Jameson Group

Dental Management

Levin Group Inc

Dental Management

Pride Institute

Real Estate

Northern Nevada Real Estate School

High School Diploma -

Wooster High School

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Stephanie Baxter