STEPHANIE BEEMAN
Wheatfield
Summary
Property & Casualty licensed insurance professional with 20+ years of experience in insurance sales, customer service, and leadership. Proven success coaching high-performing sales teams, driving sales results, and delivering exceptional customer experiences. Skilled at helping customers understand insurance options, assess needs, and select coverage solutions that fit their goals and budget.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Bundled Sales Supervisor (Home & Auto)
GEICO
Getzville
05.2014 - 01.2026
- Led a team of 7-9 licensed Property & Casualty sales agents in a high-volume inbound call center.
- Coached agents through regular call reviews and one-on-one feedback to improve sales performance and customer experience.
- Monitored and tracked team metrics including conversion, productivity, AHT, adherence, and quality.
- Helped implement action plans to improve performance and meet daily, weekly, and monthly goals.
- Partnered with training, quality, and operations teams to address process gaps and support team success.
- Participated in special hiring projects, including interviewing and supporting onboarding for new agents.
- Recognized multiple years as Top Supervisor and coached a nationally ranked #1 sales agent.
Insurance Sales Agent
GEICO
Getzville
12.2004 - 05.2014
- Assisted customers in selecting auto insurance coverage tailored to their needs and budget.
• Clearly explained coverage, deductibles, discounts, and policy changes.
• Consistently met or exceeded sales, quality, and customer service goals. - Achieved Gold Tier Chairman's Level at GEICO, recognizing exceptional sales performance.
Education
High School Diploma -
Letchworth Central High School
Gainesville06-2001
Some College (No Degree) - Business
SUNY Buffalo State College & SUNY Empire State College
Skills
Personal lines insurance expertise
Insurance underwriting
Consultative sales techniques
Needs assessment skills
Salesforce CRM proficiency
Data-driven decision making
- Quality and compliance oversight
Performance management
Team leadership
Customer service excellence
Relationship management
Microsoft Office applications
Certification
- Property & Casualty Insurance License
Timeline
Bundled Sales Supervisor (Home & Auto)
GEICO
05.2014 - 01.2026
Insurance Sales Agent
GEICO
12.2004 - 05.2014
High School Diploma -
Letchworth Central High School
Some College (No Degree) - Business
SUNY Buffalo State College & SUNY Empire State College