I am a hard working individual with a great deal of ambition. I love to learn new things and am also a fast learner. I have much experience working in the educational support as well as the healthcare field. I work very well with others but also work efficiently on my own. I am seeking a rewarding job which involves giving back to others everyday.
Overview
8
8
years of professional experience
Work History
Ostomy Support Specialist
180 Medical
Oklahoma City, OK
07.2023 - Current
Setting new patients up with medical supply orders
MedTrac Software, Teams and talkdesk
Verify Insurance and shipments.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Ensured compliance with company policies regarding security protocols.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Made outbound calls to obtain account information.
Set up and activated customer accounts.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Software Administrator/PEIMS Specialist and office assistant
Heart of Texas Cooperative for Exceptional Children (McGregor ISD)
McGregor, TX
08.2018 - 04.2022
Administrator of SuccessEd/Frontline Software for our Coop and all users within the six districts for SpED/504/RtI/ELLA, All software user access assistance and troubleshooting, Rollover and close out yearly, processing of all ARDS, IEPS, Evaluations and any Related Service documentation
Overseeing Snapshot, Deaf/Blind Census, yearly Indicators 11 & 12 submitted, assistant with all office flow including but not limited to: Answering phones for student transfers/records requests/staff needs coopwide, copying, shredding, scanning inactive files to our Docuware storage software and all front desk duties as needed as well
Proficient in Word, Excel, Office, SuccessEd/Frontline, Skyward, JR3/Harris, Ascender, TRex systems.
Health Instructional Aide
WACO ISD - Greater Waco Advanced Healthcare Academy
Waco, TX
07.2017 - 06.2018
Instructional Aide to training of Certified Nursing Assistants program, Advanced CNA, A & P, and Clinical Research students