Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Benjamin

Rochester,NY

Summary

Dedicated professional skilled in enhancing customer experiences and managing operations. Proven ability to resolve issues promptly and maintain high satisfaction levels.

Work History

Attendant

So Fresh & So Clean Laundromat
Henrietta, New York
2023 - 2025
  • Operated laundry equipment including washers, dryers, and folding machines.
  • Maintained cleanliness and organization of the laundromat environment.
  • Assisted customers with machine operation and laundry-related questions.
  • Monitored laundry cycles to ensure timely service for patrons.
  • Handled cash and credit transactions accurately at the register.
  • Resolved customer complaints in a professional and courteous manner.

Bar and Restaurant Manager

Champion Hills Country Club
Victor, NY
2020 - 2022
  • Managed daily operations of bar and restaurant at Champion Hills Country Club.
  • Implemented safety and sanitation procedures to meet health regulations.
  • Coordinated events and private functions, enhancing member experiences.

Customer Service Representative

Ralph Benefit Advisor
Victor, NY
2011 - 2016
  • Assisted clients from various companies with flexible spending accounts
  • Processing claims for clients

Client Service Advisor

Paychex Inc
Rochester, NY
2007 - 2010
  • Provided expert support to clients regarding payroll and HR services.
  • Resolved client inquiries promptly to enhance overall satisfaction and retention.
  • Answered incoming calls and emails promptly, addressing client inquiries in a professional manner.

Technician

CooperVision
Scottsville, New York
2003 - 2004
  • Operated machinery for lens production and quality control.
  • Managed quality control and maintained high level of customer satisfaction.
  • Inspected and audit each production

Education

Associate of Arts - Liberal Arts

Monroe Community College
Rochester, New York, NY
01-2005

High School Diploma -

Rush - Henrietta High School
Henrietta, NY
01-2001

Skills

  • Equipment operation
  • Cash handling
  • Customer assistance
  • Laundry maintenance
  • Safety compliance
  • Inventory management

Timeline

Attendant

So Fresh & So Clean Laundromat
2023 - 2025

Bar and Restaurant Manager

Champion Hills Country Club
2020 - 2022

Customer Service Representative

Ralph Benefit Advisor
2011 - 2016

Client Service Advisor

Paychex Inc
2007 - 2010

Technician

CooperVision
2003 - 2004

Associate of Arts - Liberal Arts

Monroe Community College

High School Diploma -

Rush - Henrietta High School
Stephanie Benjamin