Stephanie Bishop
Administration
Summary
I have 15 years of experience in customer service, demonstrating a strong work ethic, competence, and dedication. As a reliable and honest team member, I prioritize organization and dependability. Effectively managing multiple priorities with a positive attitude has been key to my success. I am eager to take on additional responsibilities to further contribute to the team’s success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Concierge - Receptionist
Rockbridge Oaks Assisted Living Facility
02.2024 - 03.2025
- Assisted residents with special needs or requests, demonstrating empathy and understanding in every interaction.
- Maintained the front desk's appointment book to provide residents with access to transportation.
- Maintained accurate and up-to-date records of resident information.
- Promptly took care of any problems residents had.
- When short-staffed I provided caregiving support and also served in the dining room so residents were always taken care of.
Embroidery Operator
Express Athletics
06.2023 - 11.2023
- Operate embroidery sewing machines to produce company logos, badges, and other uniform items
- Generated and modified designs using embroidery equipment.
- Transformed designs from electronic formats to embroidery format.
- Executed precise embroidery work through careful verification of all details.
- Sustained consistent high-standard compliance.
General Production Worker
Whirlpool Corporation
10.2022 - 04.2023
- Successfully assemble products using air tools while maintaining specified takt time.
- Executed numerous tasks using different small presses.
- Combine parts of differing sizes to produce final products.
- Implemented standard operating methods consistently.
- Ensured zero defects in task execution.
Retail Associate/Cashier
Classique Cleaners
10.2021 - 09.2022
- Generated work orders for garments requiring dry cleaning or washing.
- Labeled garments to specify due back dates.
- Ensured efficient return of garments to customers.
- Handled transactions using debit, credit card, and cash.
- Arranged garments systematically for processing.
Administrative Assistant/Compliance
Approved Cash Advance
08.2017 - 09.2019
- Processed customer inquiries, recording feedback in the QOS system.
- Balanced NSF checks and recorded data in Excel workbooks.
- Input detailed bankruptcy cases into Excel workbooks.
- Handled outgoing mail for client communications.
- Coordinated account transfers and cancellations during store relocations.
- Managed inventory organization and stocking.
Personal Assistant
JHPS
02.2016 - 08.2017
- Managed administrative tasks to optimize manager's schedule effectively.
- Managed incoming phone calls and enquiries.
- Set up meetings and tracked appointments.
- Handled incoming communications, including email, faxes, and mail.
Housekeeper
Peak Cleaning
01.2016 - 08.2017
- Executed surface cleaning tasks efficiently.
- Maintained cleanliness by disposing of various wastes.
- Stocked food supplies, restroom essentials, bed linens, and kitchen items.
- Arranged bed sheets and set up bed to meet clients' preferences.
Receptionist
CLEVELAND STATE COMMUNITY COLLEGE
08.2008 - 10.2010
- Directed phone calls efficiently while maintaining a polite demeanor.
- Draft correspondence and documentation for scheduled events.
- Coordinated appointments and classes.
- Participated in daily office meetings actively.
- Faxed, copied and organized documents efficiently.
Education
N/A - Nursing
Cleveland State Community College
Cleveland, TNDiploma - General
Walker Valley High School
Cleveland, TN05.2008
Skills
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Proactive attitude
- Telephone etiquette
- Reliable punctuality
- Customer service
- Multitasking and organization
- Tech-Savvy
- Sales
- Calendar and scheduling software
Certification
- CPR Certification 08/19/2024
- First Aid Certification 08/19/2024
Timeline
Concierge - Receptionist
Rockbridge Oaks Assisted Living Facility
02.2024 - 03.2025
Embroidery Operator
Express Athletics
06.2023 - 11.2023
General Production Worker
Whirlpool Corporation
10.2022 - 04.2023
Retail Associate/Cashier
Classique Cleaners
10.2021 - 09.2022
Administrative Assistant/Compliance
Approved Cash Advance
08.2017 - 09.2019
Personal Assistant
JHPS
02.2016 - 08.2017
Housekeeper
Peak Cleaning
01.2016 - 08.2017
Receptionist
CLEVELAND STATE COMMUNITY COLLEGE
08.2008 - 10.2010
Diploma - General
Walker Valley High School
N/A - Nursing
Cleveland State Community College
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