Concierge /Front Desk Receptionist
Fountainwood At Lake Houston
Humble, Texas
03.2023 - 03.2024
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Ensured that all customer complaints were addressed in a timely fashion.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.