Stephanie Bittencourt
Pompano Beach,FL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Cracker Barrel
02.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Babysitter
Self
04.2017 - 02.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
Associate of Science - Accounting Technology
Broward College
Fort Lauderdale, FL06.2024
High School Diploma -
Atlantic Technical College
Pompano Beach, FL06.2022
Skills
- Customer Service
- Problem-Solving
- Stocking and Receiving
- Teamwork
- Teamwork and Collaboration
- Flexible Schedule
- Fluent in Portuguese
Certification
- MOS Excel 2019 Certification
- MOS PowerPoint 2019 Certification
- Intuit QuickBooks Certification
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Retail Sales Associate
Cracker Barrel
02.2022 - Current
Babysitter
Self
04.2017 - 02.2022
Associate of Science - Accounting Technology
Broward College
High School Diploma -
Atlantic Technical College
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