Stephanie Blanco
Summary
Experienced and organized Patient Registrar with 11 years of healthcare related experience. Skilled in streamlining patient flow through accurate recordkeeping and clear communication skills. Proficient in using EPIC for patient information management and scheduling. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently hard working and optimistic while still maintaining a positive attitude.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse
Kaiser Permanente
01.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated clients on proper foot care practices between appointments, promoting overall wellness and self-care habits.
Urgent Care Patient Registrar
Kaiser Permanente
03.2022 - 01.2024
- Facilitates timely check-in by greeting visitors and establishing purpose of visits.
- Accurately inputs patient and insurance information into EPIC.
- Coordinates with nursing staff to process and direct patients to appropriate departments.
- Greets visitors and initiates triage processes for clients to streamline patient flow.
Recovery Room Ward Clerk
Kaiser Permanente
10.2016 - 03.2022
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for recovery room workflow.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Organized paperwork for doctors, nurses and patients.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Ambulatory Surgery department.
Physical Therapy Aide
Kaiser Permanente
03.2013 - 10.2016
- Reviewed patient medical history and referral notes from other medical practitioners to understand health problems and suggest appropriate physiotherapy regimen to facilitate movement for daily activities.
- Coordinated daily activities of patients to support them in their individual care programs.
- Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
Patient Registration Representative
Kaiser Permanente
10.2011 - 03.2012
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Education
Bachelor of Science - Nursing
Denver College of Nursing
Denver, CO09.2023
Skills
- Medication and IV administration
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Strong Clinical Judgment
- Patient education and counseling
- Compassion and Empathy
Clinical Rotation Experience
Foundations Clinical (72 Hours) Sunrise Senior Living Center at Pinehurst
Medical Surgical Nursing Clinical (72 Hours) Center at Centennial
Mental Health Nursing Clinical (30 Hours)Centennial Peaks Hospital
Medical Surgical Nursing II Clinical (96 Hours) Centura Littleton Adventist Hospital
Pediatric Nursing Clinical (48 Hours) Easter Seals Discovery Club
Obstetric Nursing Clinical (40 Hours) Evans Army Community Hospital
Community Health Nursing Clinical (60 Hours) Adams Camp & West Metro Fire Rescue
Capstone Clinical (150 Hours)Skyridge Medical Center Spine and Joint PACU/ED
Certification
- RN License
- First Aid/BLS Certified (AHA)
- ACLS in Progress (AHA)
- PALS in Progress (AHA)
Professional References
Coworker
Anna Callaghan RN, BSN
Nurse Clinic coworker/Preceptor
Kaiser Permanente Colorado303-204-6293
Former Supervisor
Steven Kruse, MSN, RN
Senior Director of Operations, Perioperative Services
Kaiser Permanente of Colorado
Lone Tree Medical Offices
Steven.p.kruse@kp.org
Former Supervisor
Christy Haas, BSN, RN, CVRN
Kaiser Ambulatory Surgery Center/Perioperative Services
Assistant Director Pre-op, PACU, Minor procedures, PEEC
Lone Tree Medical Offices
10240 Park Meadows Drive
Lone Tree, CO 80124 Christy.L.Haas@KP.org
Iphone: 720-766-4759
Office: 303-649-5711
Former Colleague
Dr. Michael Mcnevin, MD
Kaiser Ambulatory Surgery Center/Perioperative Services
Chief of Anesthesia
Lone Tree Medical Offices
10240 Park Meadows Drive
Lone Tree, CO 80124
Phone: 720-219-6138
Timeline
Registered Nurse
Kaiser Permanente
01.2024 - Current
Urgent Care Patient Registrar
Kaiser Permanente
03.2022 - 01.2024
Recovery Room Ward Clerk
Kaiser Permanente
10.2016 - 03.2022
Physical Therapy Aide
Kaiser Permanente
03.2013 - 10.2016
Patient Registration Representative
Kaiser Permanente
10.2011 - 03.2012
Bachelor of Science - Nursing
Denver College of Nursing
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