Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Boudreaux

Houston,TX

Summary

Experienced management and inventory control specialist with a successful track record at HEB. Demonstrated success in improving customer satisfaction and team engagement. Proficient in analytical thinking and cash handling, emphasizing mentorship and training for performance enhancement. Dedicated to maintaining organized and efficient workspaces.

Overview

11
11
years of professional experience

Work History

Overnight Stocker

HEB
04.2023 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

General Manager

Wingstop
01.2020 - 03.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Manager

McDonald's
05.2014 - 05.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Education

Cypress-Spring
Cypress, TX
05.2009

Skills

  • Inventory management
  • Pallet jack proficiency
  • Client service
  • Analytical thinking
  • Effective time management
  • Mentorship and training
  • Cash handling expertise
  • Optimistic outlook
  • Physical stamina
  • Decisive action
  • Stock rotation
  • Product restocking

Timeline

Overnight Stocker

HEB
04.2023 - Current

General Manager

Wingstop
01.2020 - 03.2023

Manager

McDonald's
05.2014 - 05.2020

Cypress-Spring

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