Stephanie Brooks
Forest Grove,Oregon
Summary
Dynamic and innovative professional with extensive hands-on experience in change management and a strong commitment to continuous improvement. Demonstrated ability to identify and capitalize on opportunities for technological enhancements, implementing effective solutions that drive productivity and efficiency. Expertise in leveraging cutting-edge tools and methodologies to develop impactful solutions tailored to organizational needs. Thrives in fast-paced environments while maintaining a strategic focus on alignment, long-term planning, and execution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Change Management Lead
First Tech Federal Credit Union
09.2021 - Current
- Led enterprise-wide change strategy across complex, cross-functional initiatives, partnering with senior leaders to align change approach with business objectives.
- Built change capability within the organization by mentoring project managers and leaders in change best practices.
- Designed and implemented scalable change management tools, frameworks, and governance structures to support consistent execution across the organization.
- Built and launched a comprehensive change leadership model designed to strengthen leadership capability during transformation efforts.
- Built enterprise-wide change capability through structured learning programs for leaders and individual contributers, embedding change competency into the organizational fabric.
- Served as a strategic advisor to business and technology leaders, coaching sponsors and project teams to navigate resistance, stakeholder impact, and adoption risk.
- Established and curated a centralized Change Management Resource Hub to standardize practices and improve accessibility to change tools across the enterprise.
- Partnered cross-functionally with business, technology, and PMO stakeholders to ensure change strategies were integrated into execution plans.
- Guided change processes throughout distributed teams without formal authority.
Technical Project Manager
Oregon Feralloy Partners
10.2014 - 09.2021
- Planned and coordinated all aspects of technical projects from initiation through delivery.
- Collaborated directly with super users on development priorities and feature usability.
- Developed and delivered progress reports, proposals, requirements documentation and presentations.
- Established solid working relationship with, technical staff, managers and team members.
- Coordinated with third party implementation partner.
- Served as liaison between business and technical aspects of projects.
- Reviewed status of projects and budgets, managed schedules and prepared status reports.
- Provided technical advice, guidance, direction and authorization for IT projects and procedures.
- Created training curriculum in keeping with requirements.
- Configured computers, communications devices and peripheral equipment.
- Investigated and established standards for protective equipment.
- Drove incident reporting and claim management process that ensured effective investigation.
- Reviewed local, state and federal safety requirements.
- Conducted safety audits on personnel, equipment and materials.
- Ensured employees, contractors and visitors followed safe work practices.
- Provided ongoing coaching and development for staff assigned to safety projects.
Education
Master of Business Administration -
Southern Oregon University
Ashland05-2021
Full Stack Web Development Certification - undefined
University of Oregon
Portland09-2019
Bachelor of Science - Business and Sociology
Eastern Oregon University
Grande, La06-2018
Skills
- Training/Coaching
- Change management
- Utilizing AI technologies
- Employee Engagement
- Project Management
- Change Leadership
- Improvement Strategies
- Relationship management
- Business process reengineering
- Lean six sigma
- Interpersonal skills
- Team leadership
Certification
- Smartsheet Certified
- OSHA 30 Certification
- Certified First Aid Instructor
- Certified Change Management Professional
Timeline
Change Management Lead
First Tech Federal Credit Union
09.2021 - Current
Technical Project Manager
Oregon Feralloy Partners
10.2014 - 09.2021
Full Stack Web Development Certification - undefined
University of Oregon
Bachelor of Science - Business and Sociology
Eastern Oregon University
Master of Business Administration -
Southern Oregon University