Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Brown

Alpharetta,GA

Summary

11 year experience motivated and results oriented delivery driver with a passion for striving for excellence in customer service. Cross-trained in all aspects of shipping, receiving and deliveries.

Overview

11
11
years of professional experience

Work History

Regular Courier

United States Postal Service
03.2012 - 06.2023
  • Operated large company truck safely at all times to avoid accidents and harm.
  • Prepared mail for delivery including sorting and casing along a designed route.
  • Verified package information to check for accuracy and completeness.
  • Completed route using physical abilities to frequently climb in and out company vehicle. Used other physical abilities such as bending, stooping, crouching, pushing and pulling packages and mail for delivery.
  • Safely loaded items into delivery vehicle using company operational standards to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Established lasting relationships with customers by delivering packages and mail on time, interacting professionally, and responding promptly to questions.

Shipping and Receiving Clerk

JCPenney
02.2018 - 04.2020
  • Operated equipment such as pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Pick, pack and ship supplies to internal and external customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Education

Diploma - Medical Insurance Billing And Coding

Everest Institute
Norcross, GA
11.2012

High School Diploma -

Bruce High School
Bruce, MS
05.2003

Skills

  • DOT certified
  • 11yr clean MVR
  • Ability to lift 50lbs regularly
  • Ability to meet critical deadlines
  • Very flexible, reliable and professional
  • Excellent organizational and team skills
  • Excellent time management skills
  • Ability to adapt to extreme working conditions such as heat, cold and wet weather
  • Coachable
  • Familiar using various GPS systems
  • Familiar with shipping and receiving operations
  • Excellent written and oral communication skills

Timeline

Shipping and Receiving Clerk

JCPenney
02.2018 - 04.2020

Regular Courier

United States Postal Service
03.2012 - 06.2023

Diploma - Medical Insurance Billing And Coding

Everest Institute

High School Diploma -

Bruce High School

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Stephanie Brown