Steven Galli
Throop,PA
Summary
Professional courier with 5+ years of experience servicing both residential and commerical customers, driving an established route to provide reliable pick-up and delivery of parcels. Bringing a positive attitude and superior customer service to build relationships with the customer base. Experienced with maintaining invoices and developing action plans with key decision makers.
Overview
18
18
years of professional experience
Work History
Courier
Fedex Express
12.2017 - Current
- Servicing a vast customer base and providing courteous and efficient pick-up and delivery of packages on an assigned route.
- Building strong relationships with customers to ensure superior customer service and satisfaction
- Working as a team player to assist other team members with truck loading/unloading and route assistance as needed
Childcare Provider
Throop Civic Center
03.2006 - 09.2019
- Providing before and after school care for children ages 4-12
- Organizing group activities to ensure engagement while maintaining order
- Establishing trusted mentor relationships
Maintenance Supervisor
Saber Healthcare
08.2012 - 04.2017
- Executing minor building repairs
- Ensuring building is maintained within code
- Maintaining general upkeep and snow removal
Service Technician
United Heating And Air Conditioning
09.2011 - 01.2012
- Servicing and working on boiler and air conditioning units
Education
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Johnson College
Scranton, PA05.2011
High School Diploma -
Mid Valley Secondary Center
Throop, PA06.2009
Skills
- DOT Certified
- GPS and Route Planning
- Vehicle Inspection
- Coordinating Efficient Routes
- Safe Driving Practices
- Customer Satisfaction
- Resolving Shipping and Delivery Problems
- Problem Resolution
- Developing Customer Relationships
- Exceptional Team Communicator
Timeline
Courier
Fedex Express
12.2017 - Current
Maintenance Supervisor
Saber Healthcare
08.2012 - 04.2017
Service Technician
United Heating And Air Conditioning
09.2011 - 01.2012
Childcare Provider
Throop Civic Center
03.2006 - 09.2019
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Johnson College
High School Diploma -
Mid Valley Secondary Center
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