Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Brown

Montville

Summary

Dedicated professional with a proven track record in housekeeping and customer service, notably with Downeast Credit Union. Excelled in creating comfortable environments and resolving customer concerns swiftly, enhancing satisfaction. Skilled in cleaning, organizing, and teamwork, consistently prioritizing guest comfort and operational efficiency.

Overview

9
9
years of professional experience

Work History

Housekeeper

Self-employeed
01.2020 - Current
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Member Service Representative

Downeast Credit Union
02.2016 - 01.2020
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.

Education

High School Diploma -

Erskine Academy
South China Maine
06-2010

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Timeline

Housekeeper

Self-employeed
01.2020 - Current

Member Service Representative

Downeast Credit Union
02.2016 - 01.2020

High School Diploma -

Erskine Academy

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Stephanie Brown