Stephanie Byrne
BROKEN ARROW,OK
Summary
Operations manager and educator with a track record of guiding teams, improving daily workflows, and maintaining safety and compliance standards. Strengths include KPI reporting, staff training, performance management, and client communication, supported by classroom leadership that reinforces structure, engagement, and measurable progress.
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Senior Operations Manager
GXO
Pryor, OK
06.2025 - Current
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Collaborated with GXO leadership to address and resolve operational issues, enhancing overall team effectiveness.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Trained and coached supervisors and associates, fostering skill development and improving team capabilities.
- Implemented safety procedures and compliance standards across teams, ensuring adherence and minimizing risk.
- Maintained regular engagement with key client contacts while influencing key stakeholders.
Elementary School Teacher
Miss Helen's Private School
Tulsa, OK
08.2020 - 06.2025
- Encouraged student curiosity and continuous learning by incorporating innovative teaching strategies.
- Maintained positive classroom culture through behavior management techniques.
- Managed challenging classroom behaviors using positive techniques to foster a supportive learning environment.
- Maintained comprehensive records of student performance and attendance to support academic tracking and improvement.
- Participated in faculty meetings and school functions to engage with community and collaborate on student success.
ESL Tutor
VIPKID
Tulsa, OK
04.2016 - 08.2020
- Provided individualized instruction, assistance and support to ESL learners in the areas of grammar, pronunciation, writing, reading comprehension and conversation.
- Engaged novice and advanced students to enhance knowledge and techniques in ESL learning.
- Fostered an engaging learning environment using role playing, games, and multimedia presentations.
- Utilized interactive technology tools such as video conferencing software to provide virtual lessons for remote students.
- Conducted all classes virtually with students in a foreign country (China) through an interface, overcoming technological obstacles to education.
Kindergarten Supervising Teacher
Miss Helen's Private School
Tulsa, OK
08.2006 - 07.2020
- Devised creative lesson plans and projects to promote learning for students.
- Monitored student progress and provided targeted feedback to enhance academic achievement.
- Established clear behavior expectations to foster a respectful classroom environment.
- Collaborated with teachers, administrators, and parents to cultivate supportive learning environments.
- Conducted regular observations of classrooms in order to provide support to teachers in need of additional assistance.
Assistant Store Manager
Sears
Tulsa, OK
08.2002 - 08.2006
- Managed day-to-day store operations, focusing on customer service, inventory management, and staff scheduling.
- Conducted performance reviews of staff to identify improvement areas and enhance team effectiveness.
- Coached and developed store associates through formal and informal interactions to foster professional growth.
- Prepared staff work schedules and assigned team members to specific duties.
- Trained new employees on store policies, procedures and customer service standards.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Assistant Store Manager
Kohl's
Tulsa, OK
01.2001 - 01.2003
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer inquiries and complaints in person and via phone, improving customer satisfaction.
- Delegated assignments aligning with team strengths, enhancing floor coverage and service levels.
- Conducted walk-throughs to identify and address issues affecting store appearance and professionalism.
Education
Master of Arts - Mass Communications
University of Florida
Gainesville, FL08-1996
Bachelor of Arts - Liberal Arts - History
University of Florida
Gainesville, FL08-1991
Skills
- Operational efficiency
- Process improvement
- Workflow optimization
- Inventory management
- Logistics oversight
- KPI reporting
- Safety compliance
- Employee training
- Cross-functional leadership
- Resource allocation
- Retail operations management
- Effective communication
- Strategic communication
- Problem solving
- Conflict resolution
- Customer relationship
Affiliations
- Yoga Practitioner
- Private Music Teacher
Certification
- State of Oklahoma Teacher's Certificate
Accomplishments
- 2009 Teacher of the Year
References
References available upon request.
Languages
- Italian
- Spanish
Languages
Italian
Professional
Timeline
Senior Operations Manager
GXO
06.2025 - Current
Elementary School Teacher
Miss Helen's Private School
08.2020 - 06.2025
ESL Tutor
VIPKID
04.2016 - 08.2020
Kindergarten Supervising Teacher
Miss Helen's Private School
08.2006 - 07.2020
Assistant Store Manager
Sears
08.2002 - 08.2006
Assistant Store Manager
Kohl's
01.2001 - 01.2003
Master of Arts - Mass Communications
University of Florida
Bachelor of Arts - Liberal Arts - History
University of Florida