Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Cahill

Franklin,NC

Summary

Well-versed in completing DOT-mandated inspections, logs and repair actions. Collaborative and upbeat with dispatchers, colleagues and customers. Dedicated to exceeding company and customer expectations with high-quality work. Rollback Operator skilled in maintaining paperwork, helping with invoicing and collecting payments for vehicle transportation. Efficient and hardworking with friendly and resourceful nature. Skilled Rollback Operator skilled working and thriving in dynamic, fast-paced environments. Excellent customer service, communication and time management abilities. Offering 32 years of experience. Diligent HGV Driver with 32 years of experience transporting goods from main terminals to customer locations by following assigned routes and pre-determined schedules. Results-oriented individual with solid planning and organizational skills. Proficient in performing basic vehicle maintenance tasks such as adding oil and fuel. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic.

Overview

24
24
years of professional experience

Work History

Rollback Operator

Nathan's Body Shop And Wrecker Service
11.2021 - Current
  • Helped police officers and other first responders with towing requests.
  • Maximized customer satisfaction by working quickly and carefully to avoid any damage or delays.
  • Delivered non-drivable vehicles between car lots and service centers.
  • Worked closely with dispatch to answer calls quickly.
  • Completed daily inspection and equipment maintenance per DOT regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Rollback Operator

AAA Ridgecrest Towing
01.2019 - 09.2020
  • Helped police officers and other first responders with towing requests.
  • Maximized customer satisfaction by working quickly and carefully to avoid any damage or delays.
  • Delivered non-drivable vehicles between car lots and service centers.
  • Worked closely with dispatch to answer calls quickly.
  • Completed daily inspection and equipment maintenance per DOT regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Rollback Operator

All Time Towing
04.2004 - 11.2018
  • Helped police officers and other first responders with towing requests.
  • Maximized customer satisfaction by working quickly and carefully to avoid any damage or delays.
  • Delivered non-drivable vehicles between car lots and service centers.
  • Worked closely with dispatch to answer calls quickly.
  • Completed daily inspection and equipment maintenance per DOT regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Tractor Trailer Operator

Lyon's Towing
01.2000 - 12.2003
  • Helped police officers and other first responders with towing requests.
  • Maximized customer satisfaction by working quickly and carefully to avoid any damage or delays.
  • Delivered non-drivable vehicles between car lots and service centers.
  • Worked closely with dispatch to answer calls quickly.
  • Completed daily inspection and equipment maintenance per DOT regulations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Conducted vehicle inspections before and after trips, logging and reporting mechanical problems.
  • Safely operated tractor-trailer combinations with capacity up to 80K lbs.
  • Complied with all procedures by obtaining and maintaining proper delivery authorizations and pickup documentation.
  • Managed deliveries of products and other materials.
  • Verified count and condition of products loaded and unloaded to prepare reports on shortages, overages and damages.
  • Verified safe and consistent operations by conducting DOT pre-trip inspections according to established criteria.
  • Obtained receipts or signatures for delivered goods and collected payments for services.
  • Serviced truck with oil, fuel and radiator fluid to prevent malfunctions and increase performance.
  • Identified highly efficient routes to meet aggressive delivery schedules.
  • Safely drove tractor-trailers and haul trucks transporting construction materials and other types of freight.
  • Followed hand signals from loading crew to maneuver truck into loading or unloading positions.
  • Monitored delivery truck performance and performed routine maintenance to promote safe driving and delivery conditions.
  • Maintained complete records of truck maintenance, delivery schedules, customer issues and location notes to inform management of delivery operations.
  • Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
  • Kept accurate vehicle logs, records of cargo and billing statements to comply with regulations.
  • Drove truck to weigh stations before and after loading and along routes to document weight and conform to state regulations.

Education

GED -

John I Leonard Adult Education Center
North Green Acres, FL
07.1991

Skills

  • Loading and Unloading Protocols
  • Shop Cleaning
  • Completing Examinations
  • Dispatch Assistance
  • Good Communication
  • Truck Repair
  • Safety Compliance
  • Vehicle Loading and Unloading
  • Safety
  • Customer Relations
  • Equipment Maintenance
  • Computer Skills
  • Active Learning
  • Securing Loads
  • Adaptability and Flexibility
  • Planning Abilities
  • Cargo Security
  • Word Processing
  • Commercial Driving

Timeline

Rollback Operator

Nathan's Body Shop And Wrecker Service
11.2021 - Current

Rollback Operator

AAA Ridgecrest Towing
01.2019 - 09.2020

Rollback Operator

All Time Towing
04.2004 - 11.2018

Tractor Trailer Operator

Lyon's Towing
01.2000 - 12.2003

GED -

John I Leonard Adult Education Center
Stephanie Cahill