Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Calby

Montrose,PA

Summary

Dynamic professional with a proven track record at Endless Mountains Health Systems, excelling in customer service and data entry. Demonstrated ability to improve patient satisfaction and productivity through effective communication and time management. Skilled in stocking shelves and maintaining organized work environments. Achieved increased loyalty through exceptional service and active listening.

Work History

Pharmacy Assistant

Endless Mountains Health Systems
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Kept pharmacy counter and related areas clean, neat and organized.

Patient Services Representative

Endless Mountains Health Systems
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Implemented effective time management strategies that allowed me to balance multiple responsibilities, resulting in improved productivity and patient satisfaction.
  • Provided exceptional customer service to build strong relationships with patients, leading to increased loyalty and return visits.
  • Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.

Bakery Worker/Front End

Price Chopper

Education

BSW - Social Work

Mansfield University of Pennsylvania
Mansfield, PA
05.1999

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking

Timeline

Pharmacy Assistant

Endless Mountains Health Systems

Patient Services Representative

Endless Mountains Health Systems

Bakery Worker/Front End

Price Chopper

BSW - Social Work

Mansfield University of Pennsylvania
Stephanie Calby