Stephanie Camara
Fall River,MA
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Professional, highly motivated and dependable candidate with a positive attitude. Expertise in SNAP, Supplemental Nutrition Assistance Program. Respectful and compassionate professional offering 30-year background serving community by providing guidance for clients in need.
Overview
30
30
years of professional experience
Work History
A/B Bers Social Worker
Commonwealth Of Massachusetts-DTA
10.2007 - Current
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, fuel assistance or healthcare providers as needed.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Act as a community liaison and demonstrates the ability to provide social work services in a manner that promotes client understanding of DTA's policies and requirements.
- Maintained accurate case documentation, ensuring compliance with regulatory standards of the program.
- Responsible for cases to be processed timely and accurately within the legal time frame, processing a minimum of 15 cases daily and retrieving/returning phone calls timely.
- Conduct interviews with clients daily both in person and by phone; able to multitask in a hybrid environment.
- Weekly meetings with supervisor and department management to ensure a smooth line of communication.
Voucher Child Care Supervisor
PACE Child Care Works
09.1999 - 10.2007
- Improved staff performance through regular evaluations, feedback sessions, and ongoing training opportunities.
- Reduced employee turnover rates by cultivating a supportive work environment that encouraged professional growth and team collaboration.
- Ensured compliance with state licensing regulations through diligent record-keeping practices and adherence to established policies.
- Provided exceptional customer service when addressing parental inquiries or concerns regarding their child''s experience at the center.
- Attended various inter-departmental meetings and trainings regularly.
- Ensure the constant supervision and support to other voucher staff and referral specialists.
Voucher Child Care Specialist
PACE Child Care Works
07.1994 - 09.1999
- Fostered strong relationships with parents by addressing concerns promptly and professionally.
- Ensured adherence to licensing regulations by maintaining accurate records and documentation for inspections.
- Determined client's eligibility for childcare services as required by policy and funding services seeing a minimum of 8 clients per day and taking over 20- 30 calls per day.
- Provided confidentiality and accuracy on case records and each contact made with both families and licensed child care providers.
Education
Bachelor of Science - Psychology & Sociology
University of Massachusetts - Dartmouth
North Dartmouth, MA06.1994
Associate of Arts - Liberal Arts And Sciences/minor in Early Childhood
Bristol Community College
Fall River, MA06.1992
Skills
- Case Documentation
- Client Confidentiality
- Client Advocacy
- Staff Development
- Family Case Management
- Studied 3 years of the Spanish language(in progress)
- Conflict Resolution
- Social Services
- Confidential Case Documentation
- Mandatory Reporting Procedures
- Community Resources
- WORD, Excel computer knowlege
Timeline
A/B Bers Social Worker
Commonwealth Of Massachusetts-DTA
10.2007 - Current
Voucher Child Care Supervisor
PACE Child Care Works
09.1999 - 10.2007
Voucher Child Care Specialist
PACE Child Care Works
07.1994 - 09.1999
Bachelor of Science - Psychology & Sociology
University of Massachusetts - Dartmouth
Associate of Arts - Liberal Arts And Sciences/minor in Early Childhood
Bristol Community College
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