Creatively-driven professional with extensive experience in customer service and relationship building. Skilled in appointment scheduling and email marketing, fostering strong connections that drive engagement and retention.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Private Nanny
Parents Of Children
Los Angeles, CA
03.2020 - 05.2025
Supervised daily activities and provided individualized care for multiple children, ensuring safety and well-being.
Developed engaging educational activities to promote cognitive and social development in children.
Coordinated schedules, including playdates and extracurricular activities, enhancing time management for family routines.
Assisted with homework and tutoring children.
Prepared nutritious meals tailored to dietary needs, promoting healthy eating habits among children.
Performed household tasks including cleaning, laundry, and errands, such as grocery shopping,
Receptionist Administrator
Ananda Wellness Acupuncture
South Pasadena, CA
01.2019 - 02.2020
Ensured efficient patient check-in and appointment scheduling.
Coordinated communication and scheduling between practitioners and patients..
Streamlined office procedures, reducing wait times for patients and optimizing workflow efficiency.
Assisted in inventory management, monitoring supplies to ensure seamless clinic operations and minimize disruptions.
Answered incoming calls.
Greeted patients upon arrival.
Kept reception area clean and neat to give visitors positive first impression.
Monitored front areas so that questions could be promptly addressed.
Program Coordinator
California Art Club
Pasadena, CA
09.2016 - 05.2018
Coordinated educational programs for diverse audiences, enhancing community engagement and artist's participation.
Developed and implemented marketing strategies to promote art exhibits and workshops effectively (i.e. Constant Contact and through social media platform.
Led volunteer training sessions, empowering individuals to contribute effectively to program initiatives.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Managed logistics for events, ensuring seamless execution and adherence to timelines and budgets.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Managed budgets and resources for successful execution of multiple programs simultaneously.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Assisted in the development of grant proposals, securing funding for vital program initiatives.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Enhanced community outreach by developing and implementing innovative marketing strategies.
Facilitated partnerships with local organizations to expand program offerings, broadening community impact.
Conducted thorough needs assessments to identify community requirements, shaping future program development.
Designed program implementation and maintenance plan.
Collaborated with artists to facilitate project development, fostering creativity and innovation.
Camp Counselor
Shady Side Academy
Pittsburgh, PA
06.2014 - 08.2015
Supervised daily activities, ensuring safety and engagement of campers.
Developed and facilitated educational programs tailored to diverse age groups.
Led groups of children safely through variety of camp activities.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Acted as a positive role model.
Front Desk Receptionist
Pedal Spin Studio
Montrose, CA
05.2010 - 12.2014
Ensured seamless customer service and communication.
Checked in customers using scheduling software.
Maintained studio cleanliness and organization, contributing to a professional atmosphere.
Greeted guests and engaged in pleasant conversations while managing check-in process.
Collected payments for all merchandise, membership fee, and single-class purchase.
Cultivated positive relationships with clients, encouraging membership retention.
Sales Associate, Communications Coordinator
American Legacy Fine Arts Gallery
Pasadena, CA
12.2011 - 06.2014
Cultivated relationships with clients to understand art preferences and enhance sales opportunities.
Coordinated gallery events, showcasing artists and increasing community engagement by partnering with other local businesses.
Enhanced online presence through social media.
Composed and created content, designed, and executed all email campaigns and newsletters for both broad and focused client lists.
Maintained website
liaison to IT specialist.
Built relationships with clients to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Prepared and handled artworks for the general sales floor, for new exhibitions, and any special event.
Handled sales transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
Trained new interns.
Copy Editor
California Art Club Publication
Pasadena, CA
2010 - 05.2014
Edited and proofread all content for clarity, grammar, and continuity using The Chicago Manuel of Style.
Liaison for writers of the publication's articles
Managed editorial calendar to ensure timely delivery of materials for club events.
collaborated with advertisers and various art galleries, organization, and museums for listings.
worked directly with graphic designer
Edited and revised wide array of content for accuracy, clarity and consistency.
Proofread, edited and evaluated final copy.
Selected relevant images to accompany content.
Edited and reviewed content for grammar, spelling and punctuation.
Drove accuracy of content through careful proofreading and fact-checking.
Education
Bachelor of Science - Art History, French
Whittier College
Whittier, CA
12.2011
High School Diploma -
Hillside High School
La Canada, CA
06.2007
Skills
Small business sales transactions
Customer service
Reliable and punctual
Verbal/written communication
Store opening and closing
Merchandise display
Email marketing and website management
Customer/Client relations
Front desk operations
Accomplishments
Published author of “Artist as Critic: Art that Inspires" column published in California Art Club Newsletter, in 2011-2013
Improved communication skills for the infant I nannied by introducing sign language into our daily routine for basic needs, such as please, more, thank you, etc...
Documented and resolved patient's personal and medical information not safely stored or disposed which led to a new SOP of shredding all patient paperwork related to each patient.