Stephanie Campos
Santa Monica
Summary
Dynamic Policy Management Specialist with a proven track record at Auto Club of Southern California, excelling in compliance and documentation accuracy. Adept at data entry and fostering teamwork, I enhance processes and deliver exceptional customer service. Recognized for attention to detail and effective communication, driving impactful improvements in policy management.
Overview
8
8
years of professional experience
Work History
Policy Management Specialist
Auto Club of Southern California
11.2017 - 08.2023
- Assisted in reviewing and updating policy documentation for accuracy and compliance.
- Supported data entry efforts to maintain organized policy records and tracking systems.
- Collaborated with team members to identify areas for process improvement in policy management.
- Participated in training sessions to understand regulatory requirements affecting policy implementation.
Cashier
Steven Madden
11.2015 - 01.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Managed cash register operations, ensuring proper cash handling and reconciliation at shift end.
- Maintained cleanliness and organization of the checkout area to promote a welcoming environment.
Coaching Staff Member
Youth Development Program
04.2016 - 11.2017
- Designed and implemented engaging training sessions for youth participants.
- Led skill development sessions to strengthen .
- Monitored progress of participants, providing constructive feedback to encourage growth.
Education
Warren High School
Downey, CA06.2010
Skills
- Policy analysts
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Multitasking
- Excellent communication
- Data entry
Timeline
Policy Management Specialist
Auto Club of Southern California
11.2017 - 08.2023
Coaching Staff Member
Youth Development Program
04.2016 - 11.2017
Cashier
Steven Madden
11.2015 - 01.2019
Warren High School
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