Stephanie Cardenas

• Lead a team of skilled Logistics Analysts to deliver exceptional customer experiences. Oversee customer accounts, drive technology integration, and foster a collaborative team culture. Leveraged my expertise in supply chain management to optimize operations
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Supervised personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
• Managed annual performance review process, ensuring alignment with company guidelines and objectives.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

• Managed 7 customer accounts
• Maintain relationships with carriers and customers
• Solve customer and carrier problems and help resolve issues
• Trace and container scheduling imports, exports, and empties.

Responsible for accurately processing invoices, reconciling statements, and facilitating timely vendor payments.