Stephanie Carpintero
Queens,NY
Summary
Customer Service Cashier experienced in fast-paced retail environments. Delivered consistent, friendly service while accurately managing cash and card transactions, enhancing customer satisfaction through effective problem resolution and efficient checkout processes. Contributed to improved store performance by maintaining organized work areas and optimizing workflow efficiency.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Yonkers Hardware
Yonkers, New York
01.2024 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers in locating products and answering inquiries promptly.
- Maintained a clean and organized checkout area to enhance customer experience.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints to ensure satisfaction and promote loyalty.
- Answered incoming phone calls to assist customers with inquiries about product availability and store locations.
- Collected credit card and cash payments to complete transactions for customer orders.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Welcomed customers quickly and provided information to address their inquiries.
- Resolved customer complaints calmly and professionally to ensure satisfaction.
Education
G.E.D High School Equivalency Diploma
Yonkers, New YorkSkills
- Point-of-sale operation
- Cash register systems
- Refund handling
- Store merchandise stocking
- Patience and composure
Timeline
Customer Service Cashier
Yonkers Hardware
01.2024 - Current
G.E.D High School Equivalency Diploma