Stephanie Chmiel
Roselle,IL
Summary
Results-driven professional with expertise in effective communication, problem solving, and teamwork. Innovative, reliable, and trustworthy. I have over twenty years experience in the workforce: over ten years in inside sales, where I learned to cultivate relationships with customers, take care of their needs, and deliver results. I learned to collaborate with my co-workers to create a successful working environment where camaraderie and teamwork were prioritized. As a middle school math teacher for the last eleven years, I have honed my skills in building relationships, maximizing efficiency, and problem-solving quickly and efficiently. I am confident that I will be a positive addition to any business. If you're looking for a seasoned veteran of life who will deliver maximum results, then I am your candidate.
Overview
26
26
years of professional experience
Work History
Math Teacher
Keeneyville District 20
Hanover Park, IL
08.2012 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented differentiated instruction strategies to accommodate diverse learning needs.
- Utilized technology tools to enhance student engagement and understanding of mathematical concepts.
- Assessed student performance through regular evaluations, providing constructive feedback for improvement.
- Implemented data-driven instruction by analyzing student performance data to inform lesson planning and differentiation strategies.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Adjusted teaching strategies to meet diverse requirements of individualized support plans.
- Established positive relationships with parents through regular communication regarding student progress, fostering a supportive home-school partnership.
- Enhanced students understanding of complex mathematical concepts by incorporating hands-on activities and real-world examples into lessons.
- Continuously pursued professional growth opportunities through attending conferences, workshops, and webinars focused on mathematics education best practices.
- Utilized innovative teaching techniques such as flipped classrooms and project-based learning to foster student engagement and critical thinking skills.
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Provided additional support for students with special needs and learning disabilities.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Supplemented textbook material with approved third-party examples and resources for clarity on difficult topics.
Lead Sales Associate
Gold Coast Tickets
Chicago, IL
06.2000 - 06.2005
- Developed training programs for new associates, enhancing product knowledge and customer service skills.
- Streamlined inventory management processes, improving accuracy and reducing stock discrepancies.
- Fostered relationships with key clients, enhancing loyalty and repeat business through personalized engagement strategies.
- Implemented upselling techniques, increasing average transaction value while maintaining high customer satisfaction levels.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Performed inventory control procedures to manage stock.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Developed and maintained knowledge of current sales and promotions.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained current knowledge of evolving changes in marketplace.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Set and achieved company defined sales goals.
- Acted as interim office manager as needed, according to staffing needs.
Education
Bachelor of Science - Mathematics
Elmhurst University
Elmhurst, ILSkills
- Personalized instruction
- Individualized learning
- Lesson planning
- Remote or virtual instruction
- Teaching numerical analysis
- Summative assessment
- Expert problem solving
- Formative assessment
- Performance evaluation
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
Timeline
Math Teacher
Keeneyville District 20
08.2012 - Current
Lead Sales Associate
Gold Coast Tickets
06.2000 - 06.2005
Bachelor of Science - Mathematics
Elmhurst University