Stephanie Chukaoffor
Houston,TX
Summary
Compassionate caregiver with over six years of experience providing exceptional care to the elderly and disabled. Skilled in assisting with daily living activities, including medication administration, meal preparation and personal care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
BeneLynk
05.2024 - Current
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained up-to-date knowledge of product and service changes.
Caregiver
Kinder Care Assisted Living
01.2020 - 09.2023
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
No Degree - Certified Echocardiogram Technician
Uncharted Territory Solution
Houston, TX05-2024
Bachelor of Arts - Theatre Arts
University of Nigeria Nsukka
Enugu Nigeria09-2009
Skills
- Product Knowledge
- Inbound and Outbound Calling
- Account updating
- Scheduling
- Data Entry
- Call Management
- Complaint resolution
- Report Generation
- Paperwork Processing
Certification
- certified echocardiogram - 2024
Timeline
Customer Service Representative
BeneLynk
05.2024 - Current
Caregiver
Kinder Care Assisted Living
01.2020 - 09.2023
No Degree - Certified Echocardiogram Technician
Uncharted Territory Solution
Bachelor of Arts - Theatre Arts
University of Nigeria Nsukka
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