Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Clark

Goodyear,AZ

Summary

Dependable and customer service oriented professional accustomed to working in environments where accuracy and accountability are essential. Follows policies, procedures and guidelines to assure consistent quality. Adept at handling delicate situations requiring discretion and tact. Strong verbal, written and interpersonal communication skills. Possesses problem solving skills to facilitate problem identification and generation of alternative solutions. Well-organized, manages time and priorities in multi-task environments. Pays close attention to detail to ensure accuracy and maintain compliant documentation. Greenway EMR | Microsoft Office Suite / MS Excel; MS Word; MS PowerPoint

Overview

13
13
years of professional experience

Work History

Independent Contractor

Moor Pro Cleaning Service, LLC
05.2020 - Current
  • Commercial Cleaning / Janitorial Service
  • Professional Disinfecting and Sanitizing

Remote Dispatcher/Independent Contractor

Integrated Transportation Services/IMBServ
San Francisco, CA
01.2025 - 02.2026
  • Coordinated transportation schedules, optimizing routes for efficiency and timely deliveries.
  • Monitored vehicle locations using GPS tracking systems, ensuring compliance with service standards.
  • Communicated with drivers to provide real-time updates and address on-route challenges.
  • Developed and implemented process improvements for dispatch operations, enhancing workflow efficiency.

Medical Assistant

Academic Urology and Urogynecology of Arizona
Litchfield Park, AZ
06.2022 - 01.2025
  • Assisted healthcare providers in performing clinical procedures and patient assessments.
  • Managed patient scheduling, ensuring efficient workflow and minimal wait times.

Hybrid Dispatcher/Independent Contractor

Moorish Roadside
Surprise, AZ
03.2020 - 05.2022
  • Coordinated emergency response logistics, ensuring timely assistance to clients in distress.
  • Managed and prioritized multiple service requests, optimizing dispatch efficiency.

Care Coordinator /Healthcare Manager

Cesca Adult Care Home
Glendale, AZ
11.2015 - 12.2019
  • Implemented quality assurance protocols, enhancing compliance with regulatory standards in care coordination practices.
  • Facilitated patient education sessions, enhancing understanding of treatment options and health management.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Coordinated care plans by collaborating with healthcare providers and patients to ensure effective service delivery.

Medical Technician / Care Coordinator

The Stratford Assisted Living
Phoenix, AZ
01.2013 - 08.2015
  • Filled and stocked medications and assisted with dressing and escorting patients.
  • Administered medication and treatments as prescribed by healthcare providers.
  • Monitored patient vital signs to ensure optimal health and safety standards.

Education

Associate of Science Degree - Healthcare Management

Ultimate Medical Academy
01.2019

Certification of Completion - Medical and Lab Assistant

Career College of Chicago
01.2006

Skills

  • Account Payable and Receivable
  • Banking Systems
  • Healthcare Law
  • HIPAA Compliance
  • Charting
  • Filing
  • Processing Co-Payments
  • Healthcare Management
  • Organizational Improvements
  • Appointment Scheduling
  • Insurance Billing/Verification Procedures
  • CMS1450
  • UB04
  • CMS1500
  • Interpersonal Professional Communications
  • Business/Medical Office Operations and procedures
  • Medical Practice Management Systems

Timeline

Remote Dispatcher/Independent Contractor

Integrated Transportation Services/IMBServ
01.2025 - 02.2026

Medical Assistant

Academic Urology and Urogynecology of Arizona
06.2022 - 01.2025

Independent Contractor

Moor Pro Cleaning Service, LLC
05.2020 - Current

Hybrid Dispatcher/Independent Contractor

Moorish Roadside
03.2020 - 05.2022

Care Coordinator /Healthcare Manager

Cesca Adult Care Home
11.2015 - 12.2019

Medical Technician / Care Coordinator

The Stratford Assisted Living
01.2013 - 08.2015

Certification of Completion - Medical and Lab Assistant

Career College of Chicago

Associate of Science Degree - Healthcare Management

Ultimate Medical Academy
Stephanie Clark