Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Stephanie Colorio

PCA
Southbridge,MA

Summary

Compassionate and dedicated PCA with experience at Tempus Unlimited, Inc., enhancing patient wellbeing through effective emotional support and meticulous personal hygiene assistance. Proven ability to foster teamwork and resolve conflicts, ensuring a safe environment while delivering exceptional care. Skilled in medication reminders and committed to maintaining high standards of patient comfort and safety.

Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced with providing personal care and support to clients with diverse needs. Utilizes effective communication to ensure client comfort and well-being. Knowledge of assisting with daily living activities, fostering safe and supportive environment.

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.

Patient-focused PCA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.

Overview

15
15
years of professional experience

Work History

PCA

Tempus Unlimited, Inc
10.2014 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Shift Leader

Dunkin Donuts
02.2010 - 08.2014
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.


Education

No Degree - Vet Tech Assistant

Quinsigamond Community College
Worcester, MA
01-2021

No Degree - Medical Assisting

Ashworth College
Norcross, GA
01-2018

High School Diploma -

Abby Kelley Foster CPS
Worcester, MA
06-2008

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • HIPAA compliance
  • Emergency response
  • Compassionate care
  • Meal preparation
  • Continuing education
  • Medical terminology
  • Medication reminders
  • Safety awareness
  • Positive attitude
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Strong verbal and written communication
  • Training assistance
  • Team motivation
  • Customer service management
  • Team collaboration and leadership
  • Creative problem solving
  • Conflict resolution
  • Goal setting and tracking
  • POS system operation
  • Safety processes and procedures
  • Assigning work

Languages

English
Native or Bilingual

Interests

  • Avid Reader
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • I like trying new recipes and food trends
  • Creative Writing
  • Drawing and Painting
  • Exploring various forms of art, such as sculpting, wood-burning and 3-D modeling, to nurture creativity and personal growth
  • Coding and Programming
  • Supporting STEM education initiatives and mentorship programs

Timeline

PCA

Tempus Unlimited, Inc
10.2014 - Current

Shift Leader

Dunkin Donuts
02.2010 - 08.2014

No Degree - Vet Tech Assistant

Quinsigamond Community College

No Degree - Medical Assisting

Ashworth College

High School Diploma -

Abby Kelley Foster CPS
Stephanie ColorioPCA